District Sales Manager - New England

Guitar Center•Frederick, MD
•Remote

About The Position

The District Sales Manager is responsible for delivering an excellent experience for customers and associates while achieving financial results across 11 stores in Connecticut and Massachusetts. This remote position requires frequent travel to stores. A company vehicle, gas card, and supporting technology are provided. The role inspires and develops future leaders, sets clear expectations, and creates a productive working atmosphere in the stores. Music & Arts is part of the Guitar Center enterprise and operates more than 225 retail stores, over 200 educational representatives, and more than 250 affiliate locations. The company focuses on helping people experience the benefits of music and serving customers with respect, integrity, and passion.

Requirements

  • Bachelor's degree in Business or equivalent experience.
  • Valid state driver's license and automotive insurance.
  • Seven years of relevant work experience, including in-depth knowledge of retail business processes.
  • Three years of experience leading teams.
  • Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • At least five years of experience in retail store management.

Responsibilities

  • Direct and coordinate sales and service activities while focusing on an exceptional customer experience.
  • Support and lead retail stores in executing high merchandising standards.
  • Monitor reports to forecast sales, margins, and expenses, and develop ways to address performance gaps.
  • Recruit, interview, select, hire, and promote associates.
  • Guide, direct, and coach associates; set performance standards, monitor performance, and conduct evaluations.
  • Oversee and develop district managers and associates, fostering a collaborative environment based on passion, respect, and integrity.
  • Handle complaints, settle disputes, and resolve grievances and conflicts, or negotiate with others.
  • Perform other related duties as required.

Benefits

  • Annual pay range of $70,000–$90,000, depending on location, background, and experience.
  • Bonus eligibility of 10%.
  • Company vehicle and gas card.
  • Gig leave for employee musicians to take time off to share their music and return to their job after a tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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