District Sales Manager - New England
About The Position
The District Sales Manager is responsible for delivering a great experience for customers and associates while achieving financial results. The role inspires and develops future organizational leaders, sets clear expectations, and creates a productive working atmosphere in stores. This position supports 11 stores throughout Connecticut and Massachusetts. It is remote and requires frequent travel to stores. A company vehicle, gas card, and supporting technology are provided. Music & Arts is a music retailer and part of the Guitar Center enterprise, with more than 225 retail stores, over 200 educational representatives, and 250+ affiliate locations. The company’s mission centers on helping people experience the happiness of playing an instrument, putting customers first, and engaging with respect, integrity, and passion.
Requirements
- Bachelor’s degree in Business or equivalent experience.
- Valid state driver’s license and automotive insurance.
- Seven years of relevant work experience with in-depth knowledge of retail business processes.
- Three years of experience leading teams.
- Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Five or more years of experience in retail store management.
Responsibilities
- Direct and coordinate sales and service activities while focusing on an exceptional customer experience.
- Support and lead retail stores in executing high standards of merchandising.
- Monitor reports to forecast sales, margin, and expenses, and develop ways to address performance gaps.
- Recruit, interview, select, hire, and promote associates.
- Guide, direct, and coach associates, including setting performance standards, monitoring performance, and conducting performance evaluations.
- Oversee and develop district managers and associates, fostering a collaborative environment built on passion, respect, and integrity.
- Handle complaints, settle disputes, resolve grievances and conflicts, or negotiate with others.
- Perform other related duties as required.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
- Gig leave for employee musicians to take time off for a tour and return to their job.
- Bonus eligibility of 10%.
- Company vehicle and gas card.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
