District Sales Manager - New England

Guitar Center•Frederick, MD
•Remote

About The Position

The District Sales Manager is responsible for delivering a fantastic experience for customers and associates while achieving financial results. The role inspires and develops future leaders, sets clear expectations, and creates a productive working atmosphere across 11 stores in Connecticut and Massachusetts. This is a remote position requiring frequent travel to stores. A company vehicle, gas card, and supporting technology are provided. The position directs sales and service activities, supports stores in meeting merchandising standards, monitors financial reports, and develops ways to address performance gaps. It also recruits, hires, coaches, evaluates, and develops associates and managers, while building a collaborative environment rooted in passion, respect, and integrity. The District Sales Manager handles complaints, disputes, grievances, and conflicts, and performs other related duties as required.

Requirements

  • Bachelor's degree in Business or equivalent experience.
  • Valid state driver's license and automotive insurance.
  • Seven years of relevant work experience with in-depth knowledge of retail business processes.
  • Three years of experience leading teams.
  • Skilled proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Five or more years of experience in retail store management.

Responsibilities

  • Direct and coordinate sales and service activities while focusing on an exceptional customer experience.
  • Support and lead retail stores in executing high-level merchandising standards.
  • Monitor reports to forecast sales, margin, and expenses, and develop effective ways to address performance gaps.
  • Recruit, interview, select, hire, and promote associates.
  • Guide, direct, and coach associates, including setting performance standards, monitoring performance, and conducting performance evaluations.
  • Oversee and develop district managers and associates, creating a collaborative environment built on passion, respect, and integrity.
  • Handle complaints, settle disputes, and resolve grievances and conflicts, or negotiate with others.
  • Perform other related duties as required.

Benefits

  • Bonus eligibility of 10%.
  • Company vehicle and gas card.
  • Gig leave for employee musicians to take time off to perform or tour.
  • Medical, dental, and vision benefits.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick, holiday, and vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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