District Operations Manager

Waste Management, Inc. (WM)•Lodi, CA

13h•$90,000 - $105,000•Onsite

About The Position

The District Operations Manager manages day-to-day operations at a medium to large site and supports Route Managers in ensuring quality performance. The role establishes and maintains performance and productivity metrics and cost management processes. Route Managers and/or Senior Route Managers may report to this position. The manager monitors operating metrics, improves processes and performance, ensures safety and regulatory compliance, and oversees department personnel needs. In conjunction with the District Manager or Senior District Manager, the role develops short- and long-term goals and action plans. It also participates in profit-and-loss reviews, manages budgets and operating costs, works with local agencies on customer satisfaction and contracts, ensures compliance with WM Way processes, and partners with functional groups on employee and labor relations matters.

Requirements

Associate's degree from an accredited institution, or an accredited high school diploma or GED in lieu of a degree.
Valid driver's license.

Nice To Haves

Two years of relevant work experience.
Experience managing union employees.

Responsibilities

Manage day-to-day District operations and provide daily support to Route Managers to ensure quality performance.
Monitor operating metrics and diagnose and improve processes, procedures, and performance.
Take precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
Ensure thorough root-cause investigations of injuries and incidents, with consistent follow-up, discipline, and retraining.
Oversee department personnel needs, including selecting, coaching, disciplining, training, and evaluating employees; provide input on termination, compensation, and promotion decisions.
Formulate short- and long-term goals and action plans with the District Manager or Senior District Manager.
Participate in regular P&L reviews to help meet budgets and develop programs for equipment utilization and maintenance, and labor and material cost management.
Interact with local city, municipal, and county agencies to support customer satisfaction, efficiency, contract renewals, and new contract negotiations, and to establish WM as a good corporate citizen and valued resource.
Ensure District compliance with WM Way processes and work toward or maintain Gold Standards.
Work with functional groups to resolve employee relations and labor relations issues.