District Manager, Healthcare Technology Management

Gtssw • Cleveland, OH

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About The Position

The District Manager of Healthcare Technology Management / Clinical Engineering provides overall leadership and responsibility for client relationships, oversight of the assigned contract or service-related portion of the contract, and client success across a single client organization with multiple sites and one or more services. The role has direct accountability for operational excellence by delivering contractual obligations and service commitments that are predictable, reliable, and repeatable.

The position serves as the main point of contact for a university hospital system client. It requires leadership in Healthcare Technology Management within a large healthcare environment, strong client relationship and governance capabilities, and oversight of operational, financial, compliance, and safety matters. The role also supports workplace diversity initiatives and requires some understanding of cybersecurity issues and solutions relevant to healthcare providers.

Requirements

• Bachelor’s degree or equivalent experience.
• 7 years of management experience.
• 7 years of functional experience.
• Experience in Healthcare Technology Management within a large healthcare environment.
• Successful leadership in Healthcare Technology Management.
• Ability to develop outstanding client relationships and a governance structure.
• Strong business acumen, agility, decision-making ability, and budget management proficiency.
• Strong leadership abilities to coach and mentor employees at various levels.
• Ability to review and maintain reports for regulatory and client-policy compliance.
• Ability to enforce safety programs and recommend changes as needed.
• Skills to assess account financial risk and opportunities, communicate results, and initiate action plans.
• Some understanding of cybersecurity problems and solutions for protecting healthcare providers.
• Commitment to promoting and supporting workplace diversity initiatives.

Responsibilities

• Lead Healthcare Technology Management operations in a large healthcare environment.
• Develop client relationships and a governance structure, serving as the main point of contact for the university hospital system client.
• Oversee assigned contract(s) or service-related portions of contracts and support client success across multiple sites.
• Deliver contractual obligations and service commitments predictably, reliably, and consistently.
• Coach and mentor employees at various levels.
• Review and maintain reports to ensure compliance with federal, state, and local regulations and client policies and procedures.
• Enforce safety programs to maintain a safe work environment for employees and recommend changes when necessary.
• Assess account financial risks and opportunities, communicate results to the client and senior management, and initiate action plans as necessary.
• Promote and support workplace diversity initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager