District Manager - Wireless
About The Position
The District Manager leads the wireless sales program across 10–15 retail store locations. The role builds, coaches, and grows a team of Wireless Sales Pros and Leads, with direct ownership of hiring, coaching, and field execution. The manager regularly visits stores, develops team members, uses performance data to improve results, and oversees operational needs. The position involves travel across the district, including some evenings and weekends. Premium Retail Services’ wireless program operates in more than 1,300 retail locations across North America and is supported by over 3,200 Wireless Sales Pros. Premium Retail Services is part of Acosta Group, which has more than 12,000 employees across the U.S. and Canada. The company describes itself as people-first and emphasizes internal development and promotion.
Requirements
- At least 2 years of multi-unit or multi-location leadership experience managing several stores or a district; single-store management experience alone does not qualify.
- Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends.
- Clear communication skills and ability to build relationships with store leaders and field teams.
Nice To Haves
- Proven wireless or telecommunications retail sales background.
- Bachelor’s degree.
Responsibilities
- Regularly visit stores, maintain a visible field presence, identify effective practices, and coach team members in the moment.
- Coach, train, and mentor Wireless Sales Pros and Leads to develop product knowledge and customer connection skills.
- Own recruiting and hiring, maintain staffing levels, and build a talent pipeline with bench strength.
- Partner with Talent Acquisition and store managers to anticipate staffing needs, reduce vacancies, and onboard new hires effectively.
- Review performance data with the team to identify opportunities, address obstacles, and improve execution across the district.
- Oversee scheduling, inventory, cash controls, and in-store merchandising.
- Build relationships with store managers and share market insights and ideas with senior leadership.
- Promote a customer-first, collaborative mindset, make thoughtful and ethical decisions, and work alongside the team.
Benefits
- Base salary plus monthly performance-based bonus.
- Career growth opportunities, including pathways to Regional Manager roles.
- Health, life, and disability insurance; group health coverage.
- Paid time off.
- 401(k) with company match.
- Tuition reimbursement.
- Travel reimbursement.
- Paid training.
- Internal development and promotion opportunities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
