District Manager - Wireless
About The Position
The District Manager leads Premium Retail Services’ wireless sales program across 10–15 retail store locations. The role is responsible for building, coaching, and growing a team of Wireless Sales Pros and Leads, with direct ownership of hiring, coaching, and field execution. The manager regularly visits stores, works alongside the team, and uses performance data and market insights to improve district results. The position oversees staffing, onboarding, scheduling, inventory, cash controls, and in-store merchandising. It also involves building relationships with store managers and collaborating with Talent Acquisition, store leaders, and senior leadership. Travel of up to 85% across the district is required, including some evenings and weekends.
Requirements
- At least 2 years of multi-unit or multi-location leadership experience managing several stores or a district; single-store management experience alone does not meet the requirement.
- Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends.
- Clear communication skills and ability to build relationships with store leaders and field teams.
Nice To Haves
- Proven wireless or telecommunications retail sales background.
- Bachelor’s degree.
Responsibilities
- Regularly visit stores, observe performance, and coach team members in the field.
- Coach, train, and mentor Wireless Sales Pros and Leads in product knowledge and customer engagement.
- Lead recruiting and hiring, maintain staffing levels, and build a talent pipeline.
- Partner with Talent Acquisition and store managers to anticipate staffing needs, reduce vacancies, and support new-hire onboarding.
- Review performance data with the team to identify opportunities, address obstacles, and improve execution across the district.
- Oversee scheduling, inventory, cash controls, and in-store merchandising.
- Build relationships with store managers and communicate market insights and ideas to senior leadership.
- Promote a customer-first and collaborative working environment, make thoughtful and ethical decisions, and work alongside the team.
Benefits
- Base salary plus monthly performance-based bonus.
- Career growth opportunities, including pathways to Regional Manager roles.
- Health, life, and disability insurance; group health coverage.
- Paid time off.
- 401(k) with company match.
- Tuition reimbursement.
- Travel reimbursement.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
