T Mobile Retailer District Manager

Luna Wireless, An Authorized T-Mobile Retailer (Southeast)•Tampa, FL

About The Position

Luna Wireless, an Authorized T-Mobile Retailer, is seeking a District Manager to help build the brand and drive performance across multiple retail locations. The role offers opportunities to develop teams, introduce projects and products, and work with the company’s leadership team to grow the business. The District Manager leads sales execution and helps realize the potential of the T-Mobile brand by ensuring employees are trained in products and services and by improving the customer experience. The position is responsible for building retail preference through relationships and merchandising, increasing sales, reducing selling expenses, and managing the success of multiple locations. The ideal candidate aligns with Luna Wireless’s culture and values, builds strong internal and external relationships, leads with integrity, and develops employees through coaching and feedback. Spanish bilingual skills are preferred but not required.

Requirements

Experience managing sales and operations at a multi-unit level.
Bachelor’s degree in business or a related field, or equivalent work experience.
Business analysis skills and in-depth retail experience.
Strong focus on customer service and quality.
Excellent communication and influencing skills.
2–4 years of sales and operational experience.
2–4 years of people management experience.
1–3 years of T-Mobile multi-unit management experience.
2 or more years of wireless retail experience.
1 or more years of project management experience.

Nice To Haves

Spanish bilingual skills are preferred but not required.

Responsibilities

Align with the company’s culture and values and serve as a visible leader.
Plan, motivate, organize, and oversee work to move others to action.
Build and maintain effective relationships and credibility with colleagues, team members, management, customers, and functional leaders.
Create a collaborative team atmosphere while achieving key objectives; remain accessible, committed, and responsive.
Support senior management on sensitive strategic and personnel matters.
Communicate ideas and information effectively to inform others and encourage participation in organizational changes and priorities.
Use sound judgment while remaining confident, open-minded, and flexible.
Develop subordinates through coaching and feedback, share knowledge and experience, address performance problems decisively, and lead by example.
Demonstrate ethical behavior, integrity, and strong character.
Drive sales execution and performance across multiple Luna Wireless locations.
Ensure employees are trained in T-Mobile products and services and improve the customer experience.
Build retail preference through relationship-building and merchandising, increase sales, and reduce selling expenses.
Build and upgrade a strong team and implement new projects and products.