T Mobile Retailer District Manager

Southeast•Miami, FL

About The Position

Luna Wireless, an Authorized T-Mobile Retailer, is seeking a District Manager to manage the success of multiple retail locations and drive sales execution. The role contributes to building the Luna Wireless brand, growing organizational performance, and implementing new projects and products. The District Manager is accountable for realizing the potential of the T-Mobile brand across their locations by ensuring employees are trained in T-Mobile products and services and improving the customer experience. The position also focuses on building retail preference through relationships and merchandising, increasing sales, and reducing selling expenses. The District Manager is expected to be a visible, ethical leader who aligns with company culture and values, builds strong teams and relationships, communicates organizational changes and priorities, and develops subordinates through coaching and feedback. The role calls for sound judgment, flexibility, strong interpersonal skills, and the ability to address performance issues decisively. Bilingual Spanish speakers are preferred but not required.

Requirements

Experience managing sales and operations at a multi-unit level.
Bachelor’s degree in business or a related field, or equivalent work experience.
Business analysis skills and in-depth retail experience.
Strong focus on customer service and quality.
Excellent communication and influencing skills.
2–4 years of sales and operational experience.
2–4 years of people management experience.
1–3 years of T-Mobile multi-unit management experience.
2+ years of wireless retail experience.
1+ year of project management experience.

Nice To Haves

Bilingual Spanish-speaking ability; preferred but not required.

Responsibilities

Manage the success of multiple Luna Wireless locations.
Drive sales execution and organizational performance across the district.
Ensure employees are well trained in T-Mobile products and services and work to improve the customer experience.
Build retail preference by driving relationships and merchandising, increasing sales, and reducing selling expenses.
Plan, motivate, organize, and control work to move teams toward company objectives.
Communicate ideas, information, organizational changes, and priorities in ways that encourage participation.
Develop subordinates through coaching and feedback, share knowledge and experience, and address performance problems.
Build and maintain relationships with team members, management, customers, and other functional leaders.
Lead by example and demonstrate ethical conduct, integrity, and sound judgment.