District Manager - District 36

Monro Inc.•Buffalo, NY

About The Position

The District Manager is responsible for up to twenty locations and reports to the Regional Vice President. The primary expectation is achieving sales and profit budgets for each supervised location. The role also involves labor management, hiring, training, counseling, developing store managers, and retaining employees. The District Manager supports Monro’s mission to provide guests with high-quality tire and auto service and helps deliver a five-star service experience.

Requirements

  • Bachelor’s degree in business or a related field.
  • Minimum of five years of combined related education and experience.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
  • Ability to read, understand, analyze, and manage profit and loss statements and quantify the impact of store teammate practices and behaviors.
  • Proactive and process-driven, with a strong focus on understanding business drivers and values.
  • Strong interpersonal skills to deal assertively and confidently with a wide variety of people.
  • Ability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills, including use of Microsoft Office products.
  • Ability to stay organized and multitask professionally and efficiently.

Nice To Haves

  • Prior multi-unit retail management experience.

Responsibilities

  • Demonstrate the standards, expectations, and professional skills required for the role to deliver a five-star guest service experience.
  • Understand, communicate, and model the company’s objectives and values.
  • Manage district budgets, including payroll, to maximize profit potential and develop recovery plans to address shortcomings.
  • Hire, train, and develop store management, and minimize turnover to retain a motivated, professional workforce.
  • Conduct routine store visits to assess and develop stores, implement improvement plans and timelines, and ensure company policies and procedures are followed.
  • Communicate effectively and professionally with Store Support Center teammates, including Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required.
  • Support direct reports through regularly scheduled store meetings and performance assessments.
  • Complete required Monro training within the provided guidelines and timing.
  • Travel daily, mostly locally, with occasional overnight stays.
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