District Manager - District 4

Monro Inc. • Ithaca, NY

2d

About The Position

The District Manager is responsible for up to twenty locations and reports to the Regional Vice President. The primary expectation is achieving sales and profit budgets for each supervised location. The role also oversees labor management, hiring, training, counseling, developing store managers, and retention. The District Manager helps deliver a five-star guest service experience while modeling company standards, objectives, and values.

The position includes managing district budgets and payroll, conducting routine store visits, creating and implementing store improvement plans, and ensuring company policies and procedures are followed. The District Manager supports store managers through regular meetings and performance assessments and communicates with Store Support Center teams and executive management. The role involves mostly local daily travel and occasional overnight stays.

Requirements

• Bachelor’s degree in business or a related field.
• Minimum of five years of related combined education and experience.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Ability to read, understand, analyze, and manage profit and loss statements and quantify the impact of store teammate practices and behaviors.
• Proactive, process-driven approach with a strong focus on understanding business drivers and values.
• Strong interpersonal skills to deal effectively with a wide variety of people assertively and confidently.
• Ability to interpret and apply company policies and procedures.
• Excellent verbal and written communication skills, including use of Microsoft Office products.
• Ability to stay organized and multitask in a professional and efficient manner.
• Support company initiatives to achieve its vision, mission, and values.

Nice To Haves

• Prior multi-unit retail management experience.

Responsibilities

• Demonstrate the standards, expectations, and professional skills of the role to deliver a five-star service experience to guests.
• Understand, communicate, and model company objectives and values.
• Manage the district budget, including payroll, to maximize profit potential and develop recovery plans to address shortcomings.
• Hire, train, and develop store management and minimize turnover to retain a motivated, professional workforce.
• Conduct routine store visits to assess locations, develop and implement improvement plans and timelines, and ensure company policies and procedures are followed.
• Communicate effectively and professionally with Store Support Center teammates, including Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments as required.
• Support direct reports with regularly scheduled store meetings and performance assessments.
• Complete all required Monro training within the provided guidelines and timing.
• Travel daily, mostly locally, with occasional overnight stays.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager