District Manager - District 36

Monro•Buffalo, NY

About The Position

Reporting to the Regional Vice President, the District Manager is responsible for up to twenty locations. The primary expectation is achieving sales and profit budgets for each supervised location. The role also includes labor management, hiring, training, counseling, developing store managers, and retaining employees. The District Manager supports the company’s vision, mission, and values and helps deliver a 5-star service experience to guests. The role involves daily, mostly local travel and occasional overnight stays.

Requirements

  • Bachelor’s degree in business or a related field.
  • Minimum of 5 years of combined related education and experience.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
  • Ability to read, understand, analyze, and manage profit and loss statements and quantify the impact of store teammate practices and behaviors.
  • Proactive, process-driven approach and a strong focus on understanding business drivers and values.
  • Strong interpersonal skills to deal effectively, assertively, and confidently with a wide variety of people.
  • Ability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills, including use of Microsoft Office products.
  • Ability to stay organized and multitask professionally and efficiently.

Nice To Haves

  • Prior multi-unit retail management experience.

Responsibilities

  • Demonstrate the standards, expectations, and professional skills of the role to help deliver a 5-star service experience to guests.
  • Understand, communicate, and model company objectives and values.
  • Manage district budgets, including payroll, to maximize profit potential, and develop recovery plans when results fall short.
  • Hire, train, and develop store management, and minimize turnover to retain a motivated, professional workforce.
  • Conduct routine store visits; assess locations, develop and implement improvement plans and timelines, and ensure company policies and procedures are followed.
  • Communicate effectively and professionally with Store Support Center teammates, including Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments.
  • Support direct reports with regularly scheduled store meetings and performance assessments.
  • Complete required Monro training within the provided guidelines and timing.
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