District Manager - District 4

Monro•Ithaca, NY

About The Position

Reporting to the Regional Vice President, the District Manager is responsible for up to twenty locations. The role’s primary expectation is achieving sales and profit budgets for each supervised location. Additional responsibilities include labor management, hiring, training, counseling, developing store managers, and employee retention. The District Manager travels daily, mostly locally, with occasional overnight stays. The role supports the company’s vision, mission, and values and its goal of becoming America’s leading auto service and tire center.

Requirements

  • Bachelor’s degree in business or a related field.
  • Minimum of 5 years of combined related education and experience.
  • Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
  • Ability to read, understand, analyze, and manage profit and loss statements and quantify the impact of store teammate practices and behaviors.
  • Proactive and process-driven, with a strong focus on understanding business drivers and values.
  • Strong interpersonal skills to deal effectively, assertively, and confidently with a wide variety of people.
  • Ability to interpret and apply company policies and procedures.
  • Excellent verbal and written communication skills, including proficiency with Microsoft Office products.
  • Ability to stay organized and multitask professionally and efficiently.

Nice To Haves

  • Prior multi-unit retail management experience.

Responsibilities

  • Demonstrate the role’s standards, expectations, and professional skills to support a 5-star service experience for guests.
  • Understand, communicate, and model the company’s objectives and values.
  • Manage the district budget, including payroll, to maximize profit potential, and develop recovery plans to address shortcomings.
  • Hire, train, and develop store management and minimize turnover to retain a motivated, professional workforce.
  • Conduct routine store visits to assess and develop stores, implement improvement plans and timelines, and ensure company policies and procedures are followed.
  • Communicate effectively and professionally with Store Support Center teammates, including Executive Management, Marketing, Accounting, Payroll, Human Resources, and other departments.
  • Support direct reports through regularly scheduled store meetings and regular performance assessments.
  • Complete required Monro training within the provided guidelines and timelines.
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