District Manager - Wireless
About The Position
The District Manager leads wireless sales performance across 10–15 retail store locations. This field-based leadership role builds, coaches, and develops Wireless Sales Pros and Leads, with direct responsibility for hiring, coaching, and supporting the team on the sales floor. The manager works to turn store traffic into sales through personalized wireless solutions and customer education, while improving district results through hands-on leadership and analysis of performance data. The role also oversees staffing, scheduling, inventory, cash controls, and in-store merchandising. It involves building relationships with store managers, partnering with Talent Acquisition, and sharing market insights and ideas with senior leadership. The position requires travel up to 85% across the district, including some evenings and weekends.
Requirements
- At least 2 years of multi-unit or multi-location leadership experience managing several stores or a district; single-store management experience alone is not sufficient.
- Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends.
- Clear communication skills and ability to build relationships with store leaders and field teams.
Nice To Haves
- Proven wireless or telecom retail sales experience is strongly preferred.
- Bachelor’s degree preferred.
Responsibilities
- Visit stores regularly, maintain a visible field presence, identify effective practices, and coach the team in the moment.
- Coach, train, and mentor team members to develop product knowledge and customer-focused selling skills.
- Lead recruiting and hiring, maintain appropriate staffing, and build a talent pipeline with bench strength.
- Partner with Talent Acquisition and store managers to anticipate staffing needs, reduce vacancies, and onboard new hires effectively.
- Review performance data with the team to identify opportunities, address obstacles, and improve execution across the district.
- Oversee scheduling, inventory, cash controls, and in-store merchandising.
- Build trusted relationships with store managers and share market insights and ideas with senior leadership.
- Promote a customer-first, collaborative mindset, make thoughtful and ethical choices, and work alongside the team.
Benefits
- Base salary plus monthly performance-based bonus.
- Career growth opportunities, including pathways to Regional Manager roles.
- Health, life, and disability insurance; group health coverage.
- Paid time off.
- 401(k) with company match.
- Tuition reimbursement.
- Travel reimbursement.
- Paid training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
