District Manager - Wireless
About The Position
The District Manager leads wireless sales performance across 10–15 retail store locations. The role involves building, coaching, and developing a team of Wireless Sales Pros and Leads, with direct responsibility for hiring, coaching, and field execution. The manager regularly visits stores, partners with store managers, and uses performance data and market insights to improve results across the district. Premium Retail Services’ wireless program operates in more than 1,300 retail locations across North America and is supported by over 3,200 Wireless Sales Pros. Premium Retail Services is part of Acosta Group, a people-first company with more than 12,000 employees across the U.S. and Canada. The organization promotes internal development and provides paid training. The role offers a base salary plus a monthly performance-based bonus, benefits, and travel reimbursement.
Requirements
- At least 2 years of multi-unit or multi-location leadership experience managing several stores or a district; single-store management experience alone does not meet the requirement.
- Willingness and ability to travel up to 85% of the time across the district, including some evenings and weekends.
- Clear communication skills and ability to build relationships with store leaders and field teams.
Nice To Haves
- Proven wireless or telecommunications retail sales background.
- Bachelor’s degree.
Responsibilities
- Regularly visit stores, maintain a visible field presence, identify what is working, and coach team members in the moment.
- Coach, train, and mentor Wireless Sales Pros and Leads to strengthen their product knowledge and customer connections.
- Recruit and hire employees, maintain staffing levels, and build a talent pipeline with bench strength.
- Coordinate with Talent Acquisition and store managers to anticipate staffing needs, reduce vacancies, and onboard new hires effectively.
- Review performance data with the team to identify opportunities, address obstacles, and improve execution across the district.
- Oversee scheduling, inventory, cash controls, and in-store merchandising.
- Build trusted relationships with store managers and share market insights and ideas with senior leadership.
- Promote a customer-first, collaborative mindset, make thoughtful and ethical decisions, and work alongside the team.
Benefits
- Base salary plus monthly performance-based bonus.
- Health insurance, including group health coverage.
- Life insurance.
- Disability insurance.
- Paid time off.
- 401(k) with company match.
- Tuition reimbursement.
- Travel reimbursement.
- Paid training.
- Career growth opportunities, including pathways to Regional Manager roles.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
