district manager, Downtown Chicago, IL

Starbucks Coffee Company•Chicago, IL

2d•$103,700 - $155,500

About The Position

As a District Manager, you develop Store Managers, create great customer experiences, support growth across Starbucks stores, and contribute to local communities. You lead a multi-unit portfolio by planning district strategies and ensuring consistent implementation. This is a leadership role focused on developing diverse teams that understand their markets, communities, and customers. The role regularly requires more than 40 hours per week, with variable hours that may include early mornings, evenings, weekends, and holidays.

Requirements

At least 5 years of retail experience managing two or more stores, departments, or units, including P&L, inventory, operations, and customer service.
At least 5 years of management experience leading a team of six or more, including training and coaching.
Strong leadership and communication skills.
At least 3 years of experience in a customer-service-oriented role.
Legal documentation establishing identity and eligibility to work legally in the country of application.
Ability to work full time, regularly in excess of 40 hours per week, including variable hours such as early mornings, evenings, weekends, and holidays.
Minimum high school diploma or GED.

Nice To Haves

Experience in a multi-unit environment.
Knowledge of retail or restaurant industry operations and financial reporting.
Strong organizational, interpersonal, and problem-solving skills.
A college degree in business or a closely related field, or at least 4 years of U.S. military service, may substitute for a portion of the required experience.

Responsibilities

Develop district-level strategies to help each store meet financial, operational, and customer-service goals while addressing its individual strengths and challenges.
Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners.
Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance
Voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Accrued sick time
Eight paid holidays
Two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings and financial well-being tools
Upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program
Student loan management resources and other educational opportunities
Backup care
DACA reimbursement