CAFE MANAGER - CHICAGO, IL
About The Position
Compass Group USA is seeking an energetic, entrepreneurial Café Manager to lead a fast-paced café and retail operation. The role focuses on people, operations, and delivering an exceptional customer experience while developing the team and identifying opportunities to improve the business. The Café Manager oversees daily operations, staff hiring and training, special functions, cash controls, payroll records, resource management, and customer satisfaction. The position also manages financial performance, inventory, safety and sanitation, and the rollout of culinary programs, while serving as the direct liaison with the client. The listed hours of operation are Monday–Friday, 7:00 a.m.–6:00 p.m., and Saturday–Sunday, 8:00 a.m.–6:00 p.m. These are the café’s operating hours; the posting does not specify the manager’s individual schedule.
Requirements
- At least three years of supervisory experience in food service operations.
- Knowledge of retail, food, and catering trends, with a focus on quality, production, sanitation, food cost controls, and presentation.
- Leadership, management, and coaching skills.
- Written and verbal communication skills.
- Financial, budgetary, accounting, and computational skills.
- Proficiency with Microsoft Office, email, the Internet, and other necessary computer programs.
- ServSafe® certification.
Nice To Haves
- Culinary degree preferred, or an associate degree plus related experience.
Responsibilities
- Oversee daily administrative and operational tasks.
- Handle all aspects of staff management, including hiring and training.
- Manage financials, including budget development, forecasting, and financial reporting.
- Maintain knowledge of the marketplace and trends.
- Manage cost controls and control expenditures for the account.
- Oversee sanitation and safety of assigned units.
- Purchase and manage inventory.
- Roll out new culinary programs in conjunction with the Company marketing and culinary teams.
- Act as the direct liaison with the client.
- Oversee special functions, cash controls, payroll records, resource management, and customer satisfaction.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance and AD&D
- Disability insurance
- Retirement plan
- Paid time off
- Paid parental leave
- Holiday time off (varies by site/state)
- Personal leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet insurance
- Commuter benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Potential eligibility for additional paid and/or unpaid time off in accordance with applicable laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
