District Manager - Phoenix

Sun Auto Tire and Service•Mesa, AZ
•$100,000 - $120,000

About The Position

Sun Auto Tire & Service is seeking a District Manager to lead approximately 8–10 automotive service locations in the Phoenix, Arizona market. The role is responsible for the district’s overall leadership, performance, and profitability, providing strategic direction and hands-on support to Store Managers while ensuring consistent company standards, operational practices, and customer service. The District Manager drives business growth, develops talent, improves operations, and fosters accountability, teamwork, and continuous improvement. The position requires extensive travel throughout the assigned market and a minimum five-day Monday–Friday work week, with additional flexibility as business needs require. Compensation is $100,000–$120,000 base salary plus a District Manager bonus.

Requirements

  • At least 5 years of multi-unit management experience in the automotive aftermarket, retail automotive service, or a related service-driven industry.
  • Demonstrated success leading multiple locations and achieving sales, profit, and operational objectives.
  • Strong understanding of automotive service operations, customer experience management, and retail business fundamentals.
  • Proven ability to coach, mentor, and develop leaders and teams.
  • Experience managing P&L performance, budgeting, labor controls, and operational metrics.
  • Effective business planning, execution, and strategy implementation skills.
  • Strong analytical and problem-solving abilities, including data-driven decision-making.
  • Outstanding communication, relationship-building, and conflict-resolution skills.
  • Ability to adapt to changing business needs and lead teams through change.
  • Track record of achieving monthly, quarterly, and annual business objectives.
  • Valid Florida driver's license and ability to travel extensively throughout the assigned market.
  • Ability to work a minimum five-day work week, Monday through Friday, with additional flexibility as business needs require.

Nice To Haves

  • Previous experience as an Automotive Technician, Service Advisor, or Shop Manager is preferred but not required.

Responsibilities

  • Lead, coach, and develop Store Managers and leadership teams to achieve operational and financial excellence.
  • Drive sales growth, profitability, and customer satisfaction across assigned locations.
  • Monitor key performance indicators and implement action plans to improve business performance.
  • Ensure consistent execution of company initiatives, operating procedures, and service standards.
  • Recruit, develop, and retain talent while fostering a positive, performance-driven culture.
  • Conduct regular store visits to evaluate operations, customer experience, employee engagement, and safety compliance.
  • Partner with Store Managers to establish goals, create development plans, and drive accountability.
  • Analyze financial and operational data to identify revenue-growth and expense-control opportunities.
  • Oversee inventory management, labor optimization, and productivity initiatives to maximize profitability.
  • Address performance challenges through coaching, training, and corrective action when necessary.
  • Resolve escalated customer concerns and promote a best-in-class customer experience.
  • Ensure compliance with company policies, safety standards, and federal, state, and local regulations.
  • Support business development initiatives and identify opportunities to grow regional market share.

Benefits

  • Performance-based bonus program
  • Tuition reimbursement
  • Paid vacation and sick time
  • Paid holidays
  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) retirement savings plan with company match
  • Discounts on services for personal and immediate family vehicles
  • Career advancement opportunities
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