District Manager - Phoenix

Sun Auto Tire and Service•Mesa, AZ

13d

About The Position

Sun Auto Tire & Service is seeking a results-oriented District Manager to lead approximately 8–10 automotive service locations in the Phoenix, Arizona market. The District Manager is responsible for the district’s overall leadership, performance, and profitability, providing strategic direction and hands-on support to Store Managers while ensuring consistent execution of company standards, operational best practices, and customer service expectations. The role focuses on growing the business, developing talent, improving operational performance, and fostering accountability, teamwork, and continuous improvement.

Requirements

At least 5 years of multi-unit management experience in the automotive aftermarket, retail automotive service, or a related service-driven industry.
Demonstrated success leading multiple locations while achieving sales, profit, and operational objectives.
Strong understanding of automotive service operations, customer experience management, and retail business fundamentals.
Ability to coach, mentor, and develop leaders and teams.
Experience managing P&L performance, budgeting, labor controls, and operational metrics.
Effective business planning, execution, and strategy implementation skills.
Strong analytical and problem-solving abilities, including making data-driven decisions.
Outstanding communication, relationship-building, and conflict-resolution skills.
Ability to adapt to changing business needs and lead teams through change.
Track record of achieving monthly, quarterly, and annual business objectives.
Valid Florida driver's license and ability to travel extensively throughout the assigned market.
Ability to work at least five days per week, Monday through Friday, with additional flexibility as business needs require.

Nice To Haves

Previous experience as an Automotive Technician, Service Advisor, or Shop Manager.

Responsibilities

Lead, coach, and develop Store Managers and leadership teams to achieve operational and financial excellence.
Drive sales growth, profitability, and customer satisfaction across assigned locations.
Monitor key performance indicators and implement action plans to improve business performance.
Ensure consistent execution of company initiatives, operating procedures, and service standards.
Recruit, develop, and retain talent while fostering a positive, performance-driven culture.
Conduct regular store visits to evaluate operations, customer experience, employee engagement, and safety compliance.
Partner with Store Managers to establish goals, create development plans, and drive accountability.
Analyze financial and operational data to identify opportunities for revenue growth and expense control.
Oversee inventory management, labor optimization, and productivity initiatives.
Address performance challenges through coaching, training, and corrective action when necessary.
Resolve escalated customer concerns and promote a best-in-class customer experience.
Ensure compliance with company policies, safety standards, and federal, state, and local regulations.
Support business development initiatives and identify opportunities to grow market share within the region.