Account Manager Overlay-TEPEZZA- Phoenix District
About The Position
The Account Manager represents TEPEZZA to physicians and other healthcare professionals, establishes product sales, and performs total territory account management. The Overlay Specialty Account Manager provides account management support to accounts within the Phoenix District. The role develops and executes a territory business plan to achieve sales goals; promotes TEPEZZA within approved labeling and applicable legal, regulatory, and industry guidelines; and supports access, pull-through, and reimbursement by coordinating with stakeholders and matrix team members. The Account Manager builds customer relationships, communicates customer needs internally, drives product demand through disease-state and product education, and educates healthcare professionals and office staff on site-of-care options. The position also coordinates with patient services, market access, and other Amgen field teams; attends medical congresses and society meetings as needed; manages the assigned promotional and operational budget; uses approved resources to meet territory and account goals; completes training and administrative duties; and contributes to a high-performance team. The role requires approximately 80% travel, which may vary by territory, including overnight and weekend commitments.
Requirements
- Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
- Proficient in Microsoft Office.
- Professional, proactive demeanor.
- Strong interpersonal skills.
- Excellent written and verbal communication skills.
- Approximately 80% travel, which may vary by territory, including overnight and weekend commitments.
Nice To Haves
- Buy-and-bill experience with documented success and/or biologic or infusion experience.
- Sales experience in Endocrinology, Ophthalmology, and/or rare or specialty disease states.
- Site-of-care and reimbursement experience.
- Experience working with institutions and integrated delivery networks.
- Pharma account management selling experience and ability to coordinate across field teams to address account needs.
Responsibilities
- Develop a comprehensive territory business plan to achieve and exceed annual sales goals.
- Promote TEPEZZA within approved labeling and in accordance with industry-specific and corporate legal and regulatory guidelines.
- Address access, pull-through, and reimbursement issues by coordinating with key stakeholders and matrix team members.
- Build customer relationships by understanding customer needs and goals and communicating them to other team members.
- Meet or exceed corporate sales goals.
- Communicate territory activity accurately and promptly as directed by management.
- Drive product demand among target customers through disease-state and product education.
- Provide feedback to sales and business unit leadership, colleagues, and internal departments about changing conditions and results.
- Work closely with patient services and market access team members and understand their roles in achieving business goals.
- Coordinate between accounts and relevant Amgen field teams to support account needs.
- Educate healthcare professionals and office staff on site-of-care options.
- Attend medical congresses and society meetings as needed.
- Manage efforts within the assigned promotional and operational budget.
- Use approved resources to achieve territory- and account-level goals.
- Complete all required company training classes.
- Complete administrative duties accurately and on time.
- Contribute as a member of a high-performance team.
- Perform other tasks and responsibilities as requested by the Company.
Benefits
- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
- Stock-based long-term incentives.
- Award-winning time-off plans and bi-annual company-wide shutdowns.
- Flexible work models, including remote work arrangements where possible.
- Career development opportunities.
- Work/life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
