District Manager - Cosmoprof Oregon/SW Washington

CosmoProf•Vancouver, WA

3d•$90,000 - $105,000

About The Position

The District Manager leads the internal and external customer experience across assigned Cosmoprof stores in Oregon and Southwest Washington to drive sales results and KPIs, while ensuring company processes and practices are followed. The role connects field strategy with execution, maintains strong working relationships with business partners, and requires business literacy regarding the region, SBH’s financial position, midrange plans, culture, and competition. The position leads brand standards and customer experience, talent recruitment and development, safety and loss prevention, and store operations. It uses business reporting and company technology to improve performance, manages payroll and other controllable expenses, and supports digital fulfillment strategies. The role also provides real estate feedback for site decisions, relocations, openings, and closings. The work environment includes offices, meeting and training rooms, retail stores, residences, and commercial vehicles. The role involves everyday workplace risks requiring normal safety precautions, some physical exertion such as long periods of standing, and extensive travel.

Requirements

High school diploma or equivalent.
At least 5 years of experience in business, management, and/or merchandising.
Specialty retail or trade knowledge, problem-solving ability, and ability to drive associate engagement.
Knowledge of candidate selection, sourcing, and education.
Knowledge of inventory management strategies, merchandising techniques and systems, and store sales-promotion activities.
Ability to plan, organize, lead, and control.
Ability to recognize, analyze, and quantify market trends.
Ability to understand and communicate the competitive landscape to drive local segmentation.
Ability to understand assigned stores’ capabilities and growth potential.
Ability to travel extensively and frequently, including overnight and weekend travel.
Ability to work in environments that require normal safety precautions and some physical exertion, including long periods of standing.

Nice To Haves

College degree preferred but not required.
Multi-unit or big-box retail management experience preferred.

Responsibilities

Lead the customer experience in assigned stores to maximize sales, KPIs, and customer loyalty, using in-store selling and channel-agnostic approaches.
Monitor competitors and share insights about their initiatives and strategies with relevant business partners and the supervisor.
Ensure brand standards are met, including merchandising, planograms, marketing, and back-room standards.
Recruit, train, motivate, and discipline employees; build a talent pool of future leaders and maintain external candidate networks.
Assess Store Managers, identify talent and performance opportunities, engage direct reports about strengths and development opportunities, and ensure Store Managers develop their teams.
Build strong working relationships with business partners.
Ensure stores are safe for associates and customers and follow policies and procedures, including social-distancing practices.
Protect company assets by ensuring store procedures for shrink, damages, and banking are followed; analyze and use available reporting.
Ensure stores comply with HAZMAT training and execution requirements.
Drive company processes through training, management, analysis, and continuous improvement.
Manage payroll and other controllable expenses, including supplies and travel.
Ensure digital processes are used, including ship-from-store, same-day delivery, and buy-online-pick-up-in-store fulfillment.
Provide real-estate feedback regarding sites, relocations, new stores, and store closings.
Use company technology and tools to drive results.
Travel extensively and frequently, including overnight and weekend travel, to attend national sales meetings, beauty shows, and sales operations meetings.