District IT Analyst Sr. VDHNF016

Virginia Information Technologies Agency•Norfolk, VA

12d•$86,200 - $89,440

About The Position

The Norfolk Health Department is seeking a District IT Analyst Sr. to provide advanced technical support, application administration, data analysis, and information systems management for district operations. The position supports applications, equipment, and systems outside the scope of services provided by the Office of Information Management (OIM) and Virginia Information Technologies Agency/NG (VITA/NG), and serves as the primary district liaison with those organizations to coordinate technical support, resolve issues, and ensure effective IT operations. The role conducts moderate to complex data analytics using Oracle/SQL+ to write scripts and queries for reporting from internal databases and/or Web Vision; maintains the file server and associated permissions; and serves as a superuser/administrator for HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid and Medicare, and other applicable information systems. The position also serves as District Information Security Officer, Web Master, and GIS Coordinator, and maintains and reconciles IT inventory. It may serve on the Web Vision Production User Group and/or Data Intelligence Group. The incumbent maintains and supports local or out-of-scope systems, hardware, servers, audio/visual equipment, and telecommunications, and provides system and software training to new and existing staff. The role supports reliable district technology operations, data-driven decision-making, protection of information assets, and the systems, tools, and technical guidance staff need to deliver public health services.

Requirements

Communicate effectively orally and in writing.
Manage multiple tasks simultaneously and organize and maintain records in an extremely busy environment.
Work independently with minimal supervision and provide excellent customer service.
Knowledge of federal, state, and local government health department policies.
Working knowledge of general office practices and business math.
Attention to detail and accuracy.
Computer expertise, including MS Word, Excel, computer databases, MS Access, and SQL query language.
Ability to perform data entry into state software programs and databases.
Knowledge of information systems management, with emphasis on Windows Servers, LAN networks, Oracle RDBMS, Windows operating systems, and client/server architecture in a TCP/IP environment.
Ability to analyze existing department delivery systems and evaluate the impacts of new information system technology.
Ability to coordinate and implement new data collection techniques.

Nice To Haves

Knowledge of public and/or business administration, statistics, and research methodology.
Knowledge of purchasing and budgetary processes relating to information technology.
Work experience in a health care setting with multidisciplinary staff.

Responsibilities

Provide advanced technical support, application administration, data analysis, and information systems management for district operations.
Serve as the primary district liaison with OIM and VITA/NG to coordinate technical support, resolve issues, and ensure effective IT operations.
Use Oracle/SQL+ to write scripts and queries and conduct moderate to complex analytics for reports from internal databases and/or Web Vision.
Maintain the file server and associated permissions.
Serve as superuser/administrator for HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid and Medicare, and other applicable information systems.
Serve as District Information Security Officer, Web Master, and GIS Coordinator.
Maintain and reconcile IT inventory.
Maintain and support local or out-of-scope systems, hardware, servers, audio/visual equipment, and telecommunications.
Provide system and software training to new and existing staff for applicable systems and applications.
May serve on the Web Vision Production User Group and/or Data Intelligence Group.
Analyze existing department delivery systems and evaluate impacts of new information system technology.
Coordinate and implement new data collection techniques.