District IT Analyst Sr. VDHNF016

DHRM • Norfolk, VA

10d • Onsite

About The Position

The Norfolk Health Department is seeking a qualified District IT Analyst Sr. to provide advanced technical support, application administration, data analysis, and information systems management for district operations. This position supports applications, equipment, and systems outside the scope of services provided by the Office of Information Management (OIM) and Virginia Information Technologies Agency/NG (VITA/NG). The incumbent serves as the primary district liaison with OIM and VITA/NG to coordinate technical support, resolve issues, and ensure effective IT operations.

The position conducts moderate to complex data analytics using Oracle/SQL+ to write scripts and queries for reporting from internal databases and/or Web Vision. It maintains the file server and associated permissions and administers applicable information systems, including HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid, and Medicare. The incumbent also serves as District Information Security Officer, Web Master, and GIS Coordinator; maintains and reconciles IT inventory; and may serve on the Web Vision Production User Group and/or Data Intelligence Group.

The role maintains and supports local or out-of-scope systems, hardware, servers, audio/visual equipment, and telecommunications. It provides system and software training to new and existing staff. This position helps maintain reliable district technology operations, support data-driven decisions, protect information assets, and ensure staff have the systems, tools, and technical guidance needed to deliver public health services effectively.

Requirements

• Communicate effectively both orally and in writing.
• Manage multiple tasks simultaneously and organize and maintain records in an extremely busy environment.
• Work independently with minimal supervision.
• Demonstrate excellent customer service skills.
• Knowledge of federal, state, and local government health department policies.
• Working knowledge of general office practices and business math.
• Attention to detail and accuracy.
• Computer expertise, including MS Word, Excel, computer databases, MS Access, SQL query language, and data entry into State software programs and databases.
• Knowledge of information systems management, with emphasis on Windows Servers, LAN networks, ORACLE RDBMS, Windows Operating Systems, and client/server architecture in a TCP/IP environment.
• Ability to analyze the department's existing delivery systems and evaluate the impacts of new information system technology.
• Ability to coordinate and implement new data collection techniques.

Nice To Haves

• Knowledge of public and/or business administration, statistics, and research methodology.
• Knowledge of purchasing and budgetary processes relating to information technology.
• Work experience in a health care setting with multidisciplinary staff.

Responsibilities

• Provide advanced technical support, application administration, data analysis, and information systems management for district operations.
• Serve as the primary district liaison with OIM and VITA/NG to coordinate technical support, resolve issues, and ensure effective IT operations.
• Use Oracle/SQL+ to write scripts and queries for moderate to complex data analytics and reporting from internal databases and/or Web Vision.
• Maintain the file server and associated permissions.
• Serve as superuser/administrator for HAN, TRAIN, Web Vision, VENIS, WIC Net, Availity, Medicaid and Medicare, and other applicable information systems.
• Serve as District Information Security Officer, Web Master, and GIS Coordinator.
• Maintain and reconcile IT inventory.
• May serve on the Web Vision Production User Group and/or Data Intelligence Group.
• Maintain and support local or out-of-scope systems, hardware, servers, audio/visual equipment, and telecommunications.
• Provide system and software training to new and existing staff for applicable systems and applications.

Benefits

• 12 paid holidays
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Retirement plans, including a 401a Cash Match and 457 Deferred Compensation Plan
• Sick leave
• Family/personal leave
• Annual leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed