District Credit Manager

ASSA ABLOY•Monroe, NC

About The Position

The District Credit Manager oversees credit and collection operations within an assigned territory, ensuring timely and effective credit decisions and account resolution. The role conducts credit investigations, performs underwriting analysis, and interprets financial data to establish credit limits and mitigate risk. It monitors aging accounts, supervises collection efforts, ensures compliance with lien and bond laws, and collaborates with sales and district management to resolve disputes and optimize receivables performance. The manager also leads and motivates a credit team, facilitates agency placements, recommends write-offs or legal action when appropriate, and contributes to continuous process improvement through reporting and analysis. The position reports to the Director Credit Collections, NA.

Requirements

  • At least 5 years of experience in credit and collections; construction industry experience preferred.
  • Analytical financial skills.
  • Excellent oral and written communication skills.
  • Organizational, prioritization, and time-management skills.
  • Ability to handle stress successfully and multitask.
  • Ability to work independently on assigned tasks.
  • Computer software skills, including Windows, Office, and Excel.
  • Interpersonal skills and conflict resolution ability.
  • Understanding of KPIs and performance metrics.
  • Ability to work as part of a team.

Nice To Haves

  • Experience in the construction industry.

Responsibilities

  • Conduct and supervise credit investigations on existing and potential customers.
  • Perform underwriting analysis on general contractors, owners, sureties, and other relevant parties for new jobs.
  • Analyze and interpret corporate financial statements and information from D&B, NACM, and other credit services to establish secured and unsecured credit extensions within assigned authority limits.
  • Prepare and submit monthly management reports regarding collection issues.
  • Monitor aging accounts and determine necessary actions.
  • Perform and supervise collection calls for accounts in the assigned territory, ensuring timely follow-up.
  • Review lien and bond filing dates to ensure compliance and protect accounts receivable collectability.
  • Inform the Director of Credit & Collections about collection activity and key issues as requested.
  • Follow applicable state and federal lien and bond laws for assigned branches.
  • Follow up on disputes promptly and coordinate with District Managers, sales personnel, and other appropriate staff to resolve them.
  • Motivate, train, and monitor the activities of the assigned credit team.
  • Facilitate placement of accounts with collection agencies.
  • Recommend bad-debt write-offs, reserves, and legal action when necessary.
  • Communicate and partner regularly with District Managers, sales personnel, and other appropriate staff regarding collections and next steps.
  • Recommend process improvements to improve team and department efficiency.
  • Provide ad hoc reporting as needed.

Benefits

  • Health, dental, and vision plans.
  • 401(k) with company matching.
  • Short- and long-term disability insurance, life insurance, and accidental insurance.
  • 15 PTO days and 11 paid holidays.
  • Flexible scheduling.
  • Structured onboarding.
  • Access to online courses and ongoing training.
  • Length of Service awards.
  • Competitive pay.
  • Retirement plans.
  • Tuition reimbursement.
  • Service awards.
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