Credit Manager

Chefs Warehouse • The Bronx, NY

7d

About The Position

The Accounts Receivable Credit Manager manages customer credit risk, optimizes cash flow, minimizes bad debt exposure, and ensures timely collection of outstanding receivables. The role partners with Sales, Customer Service, Finance, and senior leadership to balance revenue growth with prudent credit management practices. Under the direction of the Team Lead, the manager is responsible for a customer portfolio ranging from $10.0 million to $50.0 million.

Requirements

• Bachelor’s degree preferred, with a concentration in accounting and analysis, or comparable work experience.
• Experience in an accounting role with accounts receivable responsibilities.
• Ability to utilize various ERP systems daily.
• Proficient Excel skills.
• Strong analytical skills and understanding of business processes.
• Strong organizational skills and attention to detail.
• Ability to multitask and be flexible.
• Ability to meet deadlines, prioritize, and manage workload.
• Ability to troubleshoot and resolve issues.
• Professional, courteous, and clear communication with internal and external customers.

Responsibilities

• Monitor aging reports and key receivables metrics.
• Identify credit risks within the portfolio and establish collection strategies to mitigate those risks.
• Lead collection efforts on past-due accounts and resolve payment disputes.
• Coordinate escalation procedures for delinquent accounts.
• Reduce Days Sales Outstanding (DSO) and improve working capital performance.
• Partner with Sales and Customer Service to resolve billing, shipment, pricing, and deduction issues.
• Negotiate payment plans and settlements when appropriate.
• Maintain customer relationships while enforcing company credit policies.
• Fulfill ad-hoc customer requests and process ad-hoc customer payment requests.
• Investigate and resolve payment discrepancies, including payment declines, with external customers and internal stakeholders, including Sales, Credit, and Cash Application teams.
• Assist with special projects and other job-related duties as required.
• Provide weekly reporting to the Team Lead and senior management as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager