District Consumer Banker II (DT Hamilton)

First Financial Bank • Hamilton, OH

3d • $18 - $21 • Onsite

About The Position

The District Consumer Banker II works with existing First Financial Bank clients and prospects for new clients to deepen relationships by booking business directly and referring clients, as appropriate, to internal partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management. The role supports clients conducting business in the branch, drive-through, by phone, and by email, and helps clients establish or use the bank’s digital offerings.

The banker serves as a trusted advisor, builds deep client relationships using the First Client Conversation Model, and contributes to the First Financial Bank Experience through client conversations, follow-up, huddles, and meetings. The role collaborates with District Specialists, peers, and other business lines to meet client needs and achieve sales, service, and referral goals while maintaining operational, risk-management, compliance, and regulatory standards. Daily travel must not exceed 60 miles; travel between banking centers and eligible mileage above the current commute qualify for business-related reimbursement.

Requirements

• 3–4 years of client service experience in a retail environment.
• 3–4 years of sales and service experience, with prior success achieving sales and service goals in a retail environment.
• High school diploma or GED.
• Strong bank product knowledge and solid sales skills.
• Ability to meet applicable compliance requirements, including Bank Secrecy Act, Anti-Money Laundering, OFAC, suspicious activity reporting, and lending and deposit compliance requirements.

Nice To Haves

• May obtain notary authorization.

Responsibilities

• Open accounts and perform account maintenance.
• Run a teller drawer when deemed necessary by management.
• Support client engagement through active calling, conversations, and timely follow-up.
• Partner with internal teams to provide clients with appropriate service or solutions.
• Maintain operational and risk-management standards and adhere to compliance and regulatory procedures.
• Assist clients with transactions in the branch, drive-through, by phone, and by email.
• Model First Financial Bank’s mission and values for peers and coworkers.
• Partner with District Specialists to execute retail strategies and attract, retain, and grow core client relationships.
• Serve as clients’ trusted advisor by adding value and building relationships using the First Client Conversation Model.
• Participate in and lead the First Financial Bank Experience through active involvement in site center huddles and meetings.
• Meet or exceed management-set sales, service, and referral goals through collaboration with the team, District, and lines of business.
• Provide digital assistance to clients establishing or needing support with the bank’s online offerings.
• Stay informed about bank products, processes, and procedures, especially complex ones.
• Perform other duties as assigned to assist clients.

Benefits

• The company offers benefits and programs intended to support associates’ holistic wellbeing; details are provided in the Benefits Guide.
• All roles are incentive eligible except Co-Op, Intern, or Student positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED