Distribution Agent

Expeditors • Humble, TX

5d

About The Position

The Distribution Agent provides exceptional customer service and supports the efficient daily operation of distribution accounts. The role processes customer orders, maintains accurate order and inventory information, coordinates with warehouse staff, customers, and vendors, and supports accurate billing and compliance with applicable policies and regulations.

Requirements

• Fluent in English.
• Good computer skills, including MS Excel and MS Word.
• Six months to one year of related experience and/or training, or an equivalent combination of education and experience.
• Meet company standards of 52 hours of training per year, including management or leadership training as needed.
• Strong organizational and time-management skills.
• Professional manner and a positive, helpful attitude.
• Effective interpersonal skills, including the ability to listen, comprehend, communicate clearly and concisely, and obtain positive results.

Nice To Haves

• Understanding of transportation processes across all models.
• Hazardous Materials certification (preferred).

Responsibilities

• Process and enter customer orders and distribution account activity daily.
• Provide accurate and timely operational reports.
• Generate required paperwork and information for customer work orders; check orders for special requests and post inventory records.
• Enter data accurately and promptly for receiving, order allocation, shipping, and inventory management.
• Rate domestic transportation bills.
• Trace orders as needed and notify customers of order activity.
• Ensure accurate and timely billing of clients and vendors.
• Maintain damage records and backorder logs.
• Provide warehouse staff with documents and information needed to receive and ship orders.
• Liaise between the warehouse and customers in administering accounts, and between the office and customers regarding invoicing and credit information.
• Help maintain strong relationships with vendors, including trucking companies.
• Support miscellaneous projects, filing, and research.
• Comply with internal policies and procedures, including Operational Process Standards, as well as external government regulations and customer requirements.
• Escalate problems to management when necessary.

Benefits

• Paid vacation, holiday, and sick time.
• Medical health plan.
• Life insurance.
• Employee stock purchase plan.
• Training and personnel development program.
• Growth opportunities within the company.
• Employee referral program.
• Bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed