Dispensary Shift Lead - GrowHealthy (Fort Myers)

iAnthus Capital•Fort Myers, FL

1d•Onsite

About The Position

The Dispensary Lead holds a central role in dispensary operations, helping provide medical cannabis patients and adult-use customers with a positive, efficient experience. The role serves as a key point of contact, answering questions, offering assistance, and creating a welcoming atmosphere while contributing to sales success. The position is full-time and located in Fort Myers, Florida. The starting pay rate is $18 per hour.

Requirements

High school diploma or equivalent.
Must be at least 21 years of age.
Recent and relevant hospitality and/or retail experience.
Reliable transportation.
At least 2 years of customer service experience.
Strong customer service skills.
Positive and professional attitude.
Ability to quickly learn and apply new technologies and systems.
Experience in hospitality service and/or a high-volume retail environment.
1–3 years of experience managing a team in a retail environment.
Experience working with Excel, point-of-sale (POS), and inventory management control systems.
Strong interpersonal skills.

Nice To Haves

Bachelor’s degree or equivalent preferred.
Knowledge of local and state laws and regulations pertaining to medical marijuana.

Responsibilities

Create a “Patients First” environment focused on excellent patient interactions.
Recognize and respond to patients with ease and compassion.
Maintain strict confidentiality of patient information and interactions.
Multitask, think critically, and resolve problems quickly as they arise.
Create and execute patient orders based on physician recommendations and accurately deduct amounts from the Office of Medical Marijuana Use Registry (OMMUR).
Stay current with company policies and procedures.
Open or close the dispensary as a key holder.
Balance cash and product inventory as part of the daily closing procedure.
Observe and participate in patient services during consultations and sales.
Maintain accountability of team members in relation to their specific job descriptions.
Perform other duties as assigned by the Manager.

Benefits

12 days of paid time off.
Ten paid holidays.
Paid sick leave.
Paid parental leave.
Medical, dental, vision, flexible spending account (FSA), health savings account (HSA), and transit benefits.
Employer-paid short-term disability and life insurance.
Wellness program.
Employee assistance program.
Product discounts.
Career development opportunities.
Flexible work environment.
Opportunity to work in a growing company and make a positive impact.