Dispensary Shift Lead - GrowHealthy (North Orlando)

iAnthus Capital • Orlando, FL

4d • $18 - $18

About The Position

The Dispensary Lead holds a central position in dispensary operations, helping provide medical cannabis patients and adult-use customers with a positive, efficient experience. The role serves as a key point of contact by offering assistance, answering questions, and fostering a welcoming atmosphere, while also contributing to the dispensary’s sales success. The position is full-time and located in North Orlando, Florida. Starting pay is $18 per hour.

Requirements

• High school diploma or equivalent.
• Must be at least 21 years of age.
• Recent and relevant hospitality and/or retail experience.
• At least two years of customer service experience.
• Strong customer service skills.
• Positive and professional attitude.
• Ability to quickly learn and apply new technologies and systems.
• Reliable transportation.
• Experience in hospitality service and/or a high-volume retail environment.
• One to three years in a retail environment managing a team.
• Experience working with Excel, point-of-sale (POS), and inventory management control systems.
• Strong interpersonal skills.

Nice To Haves

• Ganjier or Green Flower Certificate.
• Bachelor’s degree or equivalent.
• Knowledge of local and state laws and regulations pertaining to medical marijuana.

Responsibilities

• Create a “Patients First” environment focused on excellent patient interactions.
• Recognize and appropriately respond to patients with ease and compassion.
• Maintain the highest level of confidentiality with patient information and interactions.
• Multitask, think critically, and work quickly to resolve problems as they arise.
• Create and execute patient orders based on physician recommendations and accurately deduct the amount from the Office of Medical Marijuana Use Registry (OMMUR).
• Stay current with company policies and procedures.
• Serve as a key holder responsible for either opening or closing the dispensary.
• Balance cash and product inventory as part of the daily closing procedure.
• Observe and participate in patient services during consultations and sales.
• Maintain accountability of team members in relation to their specific job descriptions.
• Perform other duties as assigned by the Manager.

Benefits

• 12 days of paid time off.
• 10 paid holidays.
• Paid sick leave.
• Paid parental leave.
• Medical, dental, and vision benefits.
• Flexible spending account (FSA) and health savings account (HSA).
• Transit benefits.
• Employer-paid short-term disability and life insurance.
• Wellness program.
• Employee assistance program.
• Product discounts.
• Career development opportunities.
• Flexible work environment.
• Opportunity to work in a growing company and make a positive impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED