Dispensary Manager - GrowHealthy (Cape Coral)

iAnthus Capital • Cape Coral, FL

3d • $60,000 - $60,000

About The Position

The Dispensary Manager leads the daily operations and sales management of the dispensary and contributes to its growth and success. The role focuses on staff training and development, driving sales, providing exceptional patient and customer service, protecting brand integrity, and managing dispensary operations efficiently. The manager is accountable for store financial performance and controllable expenses, employee performance management in partnership with Human Resources, staffing, cash handling, inventory, and opening and closing procedures.

Requirements

• At least 4 years of exceptional leadership, management, communication, and training experience in a customer-centric sales environment.
• Ability to process information and merchandise through a POS register system.
• Ability to use computers and technology to access information necessary to complete the job.
• Excellent interpersonal, verbal, and written communication skills.
• Good planning, organizational, and time-management skills.
• Ability to lead, delegate, and motivate staff.
• Ability to maintain composure under pressure.

Nice To Haves

• Bachelor's degree preferred.
• Previous store management experience preferred.
• Business, Marketing, Retail, or a related field preferred.
• Knowledge of Florida Medical Marijuana Rules & Regulations is a plus.

Responsibilities

• Lead, motivate, inspire, and coach employees to create a patient-centric environment and memorable patient experiences that support retention, relationships, brand awareness, and loyalty.
• Observe, listen to, and interact with patients; follow up to ensure satisfaction and resolve issues.
• Maintain compliance with company policies and procedures, including inventory, employee and patient reporting, and packaging.
• Maintain a clean and safe environment for employees and patients throughout the sales floor, back room, manager offices, and restrooms.
• Provide positive and constructive feedback to help employees meet expectations and goals.
• Ensure effective implementation and application of information, tools, and systems needed to meet patient needs.
• Recruit, hire, and train employees in compliance with Human Resources policies and procedures.
• Lead merchandising, operations, marketing, and execution of store and company standards.
• Participate in networking and build positive relationships within the community.
• Initiate and support changes to policies, procedures, and products as the company grows.
• Manage employee performance in partnership with Human Resources.
• Be accountable for store P&L and controllable expenses.
• Manage store opening and closing procedures.
• Manage cash handling procedures and inventory.
• Create staff schedules.
• Perform other duties as assigned by Senior Management.

Benefits

• 20 days of accrued paid time off
• 10 paid holidays
• Paid sick leave
• Paid parental leave
• Medical, dental, vision, FSA, HSA, and transit benefits
• Employer-paid short-term disability and life insurance
• Wellness program
• Employee Assistance Program
• Opportunity to work in a growing company where your talents and skills can have a positive impact

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed