Dispensary Associate - GrowHealthy (Cape Coral)

iAnthus Capital•Cape Coral, FL

3d•$16 - $16•Onsite

About The Position

As a Dispensary Associate, you will help create a positive, informative, and seamless experience for medicinal cannabis patients and adult-use customers. You will act as a trusted advisor by educating customers about strains, effects, and methods of use, and by helping them make informed product choices. The role also involves providing warm customer service, processing purchases, and collaborating with dispensary managers to maintain an organized and well-stocked store. This is a hands-on, customer-facing role in a medical dispensary and fast-paced retail environment. The employee regularly interacts with the public, uses a computer, telephone, and other office equipment, and must manage frequent interruptions. Scheduling requires a high level of flexibility and may occasionally include evening, weekend, and holiday hours. Work environments may include fumes, dust, odors, heights, indoor air conditioning or no air conditioning, motion, and noise.

Requirements

Must be at least 21 years old.
High school diploma or equivalent required.
Must consent to a criminal background check; employment offers are contingent upon successfully completing it.
Must have a valid driver's license and reliable transportation.
Exceptional interpersonal skills and a passion for delivering excellent customer service.
Ability to work independently, coordinate multiple tasks, and prioritize work effectively.
Reliability.
Strong organizational skills and attention to detail.
Computer proficiency and ability to learn new software quickly.
Knowledge of, or willingness to learn, state-specific cannabis laws and regulatory compliance.
Comfort teaching customers about medicinal and adult-use cannabis and conducting workshops or information sessions.
Ability to remain stationary for much of the workday, move around the store, and communicate clearly.
Frequently lift or move up to 50 pounds with assistance.
Ability to use a ladder with an extension of up to 12 feet and general hardware tools.
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Welcome patients and customers with a friendly attitude and create a positive dispensary experience.
Guide and educate patients and customers about products, strains, effects, and medicine choices, offering personalized information.
Interact proactively with customers, explain product offerings, and highlight specials to support sales.
Accurately enter and access patient records, verify identities, and confirm purchase eligibility in accordance with legal and company standards.
Represent the company as a brand ambassador and uphold its core values and cultural principles.
Handle transactions, receive payments, and record purchases in the Dispensary Management System.
Provide printed educational materials to patients and customers.
Maintain a sales-focused approach and identify opportunities to increase sales and grow the business.
Work with Dispensary Managers to check product inventory and maintain a diverse, fresh selection.
Maintain a clean and organized dispensary area.
Perform additional duties and responsibilities as assigned.