Dispensary Associate

FarmaceuticalRX • Akron, OH

4d

About The Position

The Dispensary Associate provides customer service, processes orders and payments, and accurately operates METRC, POS, and the State’s prescription drug monitoring program (OAARS). The role includes product inventory and packaging, maintaining paperwork and records, assisting pharmacists and management, and completing setup, cleanup, and closing tasks. The position requires working rotating shifts and a flexible schedule, including nights, weekends, and holidays, and may involve workdays of up to 10 hours.

Requirements

• Must be at least 21 years old and able to pass a background check.
• Experience in shipping and receiving.
• High school diploma or GED required.
• If hired, must provide proof of authorization to work in the United States.
• Ability to work up to 10 hours a day and rotating shifts.
• Flexible schedule availability, including nights, weekends, and holidays.
• Ability to lift, push, and pull 25 pounds.
• Ability to sit, squat, bend, and kneel repetitively throughout a workday.
• Ability to stand for extended periods.
• Ability to use a computer for extended periods.
• Comfortable working under constant video surveillance.
• Ability to operate METRC, OAARS, Dutchie, and Microsoft hardware and software.
• Ability to operate a cash register, tabletop scanners, and hand scanners.

Nice To Haves

• Prior cashiering and/or customer service experience.
• Cannabis dispensary experience.

Responsibilities

• Greet customers and verify identity using driver's licenses; validate medical customer registry cards, status, and recommendations.
• Determine customer preferences, answer questions, communicate special promotions, and provide prompt, courteous service.
• Scan and process orders using handheld scanners, METRC, POS software and hardware, or manual entry as required.
• Keep product inventory organized and properly stored, and assist with morning and evening inventory checks.
• Package products according to legal requirements and company specifications.
• Assist pharmacists and management staff as needed.
• Accept accurate payment for products, goods, and services.
• Accurately log required data on the Daily Register Sheet and ensure paperwork compliance.
• Secure money in safes or the vault as required.
• Clean up and log hazardous spills appropriately.
• Perform setup, cleanup, and closing tasks.
• Interact and engage with a variety of customers and coworkers.
• Perform other duties as assigned.

Benefits

• Health, vision, and dental insurance coverage with HSA contribution plans
• Employee Assistance Program (EAP)
• 401(k) with 1% match
• Employee discounts
• Paid time off (PTO)
• Paid holidays
• Paid sick time
• Merit-based raises of up to $1.00 during the first year, with performance evaluations at 6 and 12 months

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED