Dispensary Associate

FarmaceuticalRX•Elyria, OH

About The Position

The Dispensary Associate provides customer service, processes customer orders, collects payments, and accurately uses METRC, point-of-sale software, and the State’s prescription drug monitoring program (OAARS). The role also includes setup, cleanup, and closing tasks, as well as supporting pharmacists and management staff as needed.

Requirements

  • Must be at least 21 years of age and able to pass a background check.
  • Experience in shipping and receiving.
  • High school diploma or GED required.
  • Must provide proof of authorization to work in the United States if hired.
  • Ability to operate METRC, OAARS, Dutchie, and Microsoft hardware and software.
  • Ability to operate a cash register, tabletop scanners, and handheld scanners.
  • Ability to work up to 10 hours a day and rotating shifts.
  • Flexible schedule availability, including nights, weekends, and holidays.
  • Ability to lift, push, and pull 25 pounds.
  • Ability to sit, squat, bend, and kneel repetitively throughout a workday.
  • Ability to stand for extended periods.
  • Ability to use a computer for extended periods.
  • Comfortable working under constant video surveillance.

Nice To Haves

  • Prior cashiering and/or customer service experience.
  • Cannabis dispensary experience.

Responsibilities

  • Greet customers, verify identity using driver’s licenses, validate medical customer registry cards, status, and recommendations, determine customer preferences, answer questions, communicate promotions, and provide prompt, courteous service.
  • Scan orders using handheld scanners, METRC software and hardware, and POS software and hardware, or manually enter items and data as required.
  • Keep product inventory organized and properly stored, and assist with morning and evening inventory checks.
  • Package products according to legal requirements and company specifications.
  • Assist pharmacist and management staff as needed.
  • Receive accurate payments for products, goods, and services.
  • Accurately record required data on the Daily Register Sheet.
  • Ensure compliance with all paperwork.
  • Secure money in safes or the vault as required.
  • Properly clean up and log hazardous spills.
  • Interact and engage with a variety of customers and coworkers.
  • Perform cleanup, setup, and closing tasks.
  • Perform other job duties as assigned.

Benefits

  • Health, vision, and dental insurance coverage with HSA contribution plans.
  • Employee Assistance Program (EAP).
  • 401(k) with 1% match.
  • Employee discounts.
  • Paid time off (PTO).
  • Paid holidays.
  • Paid sick time.
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