Dispensary Associate (Part-time) - Health for Life

iAnthus Capital•White Marsh, MD
•Onsite

About The Position

The Dispensary Associate works part time at the Health For Life dispensary in Nottingham, Maryland, and reports directly to the Dispensary Manager, Retail Operations. The role assists with daily dispensary operations as part of a patient-centric team, supports company initiatives, maintains iAnthus policies and procedures, and helps ensure compliance with applicable state and local laws and regulations. The associate engages and educates patients, supports accurate intake and recordkeeping, shares patient feedback with dispensary leadership, and maintains product knowledge and confidentiality practices. The role also contributes to a positive patient experience, team performance, community relationships, and the dispensary’s appearance and cleanliness. The position pays $19 per hour plus cash tips.

Requirements

  • Must be at least 21 years old.
  • Valid driver’s license and reliable transportation.
  • High school graduate.
  • Excellent verbal and written communication skills.
  • Basic math skills.
  • Ability to work in a team environment.
  • Strong organizational and decision-making skills.
  • Computer literacy; POS experience is desirable.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to work a minimum of eight hours a day and rotating shifts.
  • Ability to lift, push, and pull 50 pounds.
  • Ability to sit, squat, bend, and kneel repetitively throughout the workday.
  • Ability to stand for extended periods.
  • Ability to use a ladder up to 12 feet and general hardware tools needed for common repairs.
  • Ability and willingness to work in a general office environment, use computers and phones for extended periods, and work in conditions involving possible exposure to fumes, dust, odors, heights, indoor air conditioning or no air conditioning, motion, and noise.

Nice To Haves

  • Experience in retail, hospitality, or patient services.
  • Experience in a fast-paced, high-transaction environment.
  • POS experience.
  • Green Flower and/or Ganjier Certificate holder.

Responsibilities

  • Engage and educate patients in a positive manner.
  • Ensure patient intake forms are accurate and complete.
  • Maintain compliance with local and state regulations.
  • Perform general office work, including filing records, operating copy machines, and using email.
  • Provide dispensary general and assistant managers with patient feedback in a timely manner.
  • Maintain records such as patient intake forms, cash handling records, chain-of-custody documents, and waste disposal logs.
  • Greet patients with a helpful, pleasant, and compassionate attitude and make each interaction a positive experience.
  • Maintain proficiency in HIPAA and confidentiality requirements.
  • Stay current on product knowledge and proper dosage.
  • Help ensure team members follow current iAnthus policies and procedures and applicable state and local laws and regulations.
  • Review and update patient educational materials.
  • Review daily sales and best practices with team members to help achieve goals.
  • Receive training in patient services, including patient intake, product knowledge, and proper dosage.
  • Build relationships with community leaders and trust with neighbors.
  • Follow and implement iAnthus core values, including respect, diversity, sustainability, research, and service.
  • Ensure adherence to iAnthus cultural principles.
  • Maintain the dispensary aesthetic in accordance with the iAnthus brand, including music selection and daily cleanliness.
  • Participate in and support a highly motivated team environment.

Benefits

  • Paid sick leave
  • Wellness program
  • Employee Assistance Program
  • 401K
  • Opportunity to work at a growing company where employees’ talents and skills can have a positive impact
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