Dispensary Associate

FarmaceuticalRX • Middletown, OH

1d

About The Position

The Dispensary Associate provides customer service, processes customer orders, collects payments, and accurately operates METRC, POS software, and Ohio’s prescription drug monitoring program (OAARS). The role also includes setup, cleanup, and closing tasks; product organization, storage, packaging, and inventory checks; and support for pharmacists and management. The associate must maintain accurate records and paperwork, handle payments and secure funds appropriately, and follow applicable legal and company requirements. The position requires flexible availability for rotating shifts, including nights, weekends, and holidays, and involves extended standing and computer use, physical tasks, and exposure to varied environmental conditions. FRX is an equal opportunity employer.

Requirements

• Must be at least 21 years old and able to pass a background check.
• Experience in shipping and receiving.
• High school diploma or GED required.
• If hired, must provide proof of authorization to work in the United States.
• Ability to work up to 10 hours per day and rotating shifts.
• Flexible schedule availability, including nights, weekends, and holidays.
• Ability to lift, push, and pull 25 pounds.
• Ability to sit, squat, bend, and kneel repetitively during a workday, and stand for extended periods.
• Ability to perform extended computer use.
• Comfortable working under constant video surveillance.

Nice To Haves

• Prior cashiering and/or customer service experience.
• Cannabis dispensary experience.

Responsibilities

• Greet customers, verify identity and medical customer eligibility, determine preferences, answer questions, communicate promotions, and provide prompt, courteous service.
• Scan customer orders using handheld scanners, METRC, and POS systems, or manually enter items and data as needed.
• Keep product inventory organized and properly stored, and assist with morning and evening inventory checks.
• Package products according to legal requirements and company specifications.
• Assist pharmacists and management staff as needed.
• Accept accurate payment for products, goods, and services.
• Accurately record required information on the Daily Register Sheet and ensure paperwork is compliant.
• Secure money in safes or the vault as required.
• Properly clean up and log hazardous spills.
• Operate METRC, OAARS, Dutchie, Microsoft hardware and software, cash registers, tabletop scanners, and handheld scanners.
• Interact and engage with a variety of customers and coworkers.
• Perform setup, cleanup, and closing tasks, along with other duties as assigned.

Benefits

• Health, vision, and dental insurance coverage with HSA contribution plans
• Employee Assistance Program (EAP)
• 401(k) with 1% match
• Employee discounts
• Paid time off (PTO)
• Paid holidays
• Paid sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED