Dispensary Associate

FarmaceuticalRX•Elyria, OH

About The Position

The Dispensary Associate provides customer service, processes customer orders, collects payments, and accurately operates METRC, point-of-sale (POS), and the State’s prescription drug monitoring program (OAARS). The role also includes opening, closing, setup, and cleanup tasks. Associates interact with customers and coworkers, support pharmacists and management, maintain product inventory, package products according to legal requirements and company specifications, and complete required records and compliance paperwork. FRX Ohio grows cannabis using living soil and follows the Certified Kind program, an independent third-party verification modeled after internationally recognized organic standards. Its product offerings include flower, pre-rolls, concentrates, vaporizers, and edibles through brands including FRX, Anthos Organics, Common Citizen, Local Edibles, and Cannarocks.

Requirements

Must be at least 21 years of age.
Must be able to pass a background check.
Experience in shipping and receiving.
High school diploma or GED required.
If hired, must provide proof of authorization to work in the United States.
Able to operate METRC, OAARS, Dutchie, and Microsoft hardware and software.
Able to operate a cash register, tabletop scanner, and hand scanners.
Able to interact and engage with a variety of customer types and coworkers.
Able to work up to 10 hours a day and rotating shifts.
Flexible schedule availability, including nights, weekends, and holidays.
Able to lift, push, and pull 25 pounds.
Able to sit, squat, bend, and kneel repetitively throughout a workday.
Able to stand for extended periods.
Able to use a computer for extended periods.
Comfortable working under constant video surveillance.

Nice To Haves

Prior cashiering experience and/or customer service experience preferred.
Cannabis dispensary experience preferred.

Responsibilities

Greet customers; verify identity and, for medical customers, validate registry cards, status, and recommendations; determine preferences, answer questions, communicate promotions, and provide prompt, courteous service.
Scan orders using handheld scanners, METRC software and hardware, and POS software and hardware, or manually enter items and data as needed.
Keep product inventory organized and properly stored, and assist with morning and evening inventory checks.
Package products according to legal requirements and company specifications.
Assist pharmacists and management staff as needed.
Receive accurate payment for products, goods, and services.
Accurately record required data on the Daily Register Sheet.
Ensure compliance on all paperwork.
Secure monies in safes or the vault as required.
Properly clean up and log hazardous spills.
Perform setup, closing, and cleanup tasks.
Perform other duties as assigned.