Dispatcher

Beacon Mobility•Hempstead, NY

About The Position

Dell Transportation Corp. is seeking a highly organized, detail-oriented School Bus Dispatcher for its Hempstead team. The dispatcher supports the safe and efficient transportation of students to and from school, field trips, and special activities. The role involves coordinating routes and drivers, responding to transportation issues, communicating with drivers and stakeholders, monitoring buses, maintaining records, and supporting improvements to routing efficiency and safety procedures.

Requirements

Proven experience in dispatching or a related field is preferred.
Proficiency in Microsoft Office Suite and dispatch software.
Strong organizational skills and attention to detail.
Excellent communication and problem-solving abilities.

Nice To Haves

Proven experience in dispatching or a related field.

Responsibilities

Develop and manage efficient bus routes and schedules to support on-time student pick-up and drop-off.
Serve as the primary contact for bus drivers, communicating route updates and helping navigate traffic- or weather-related issues.
Respond to transportation emergencies, including accidents and delays, dispatch assistance promptly, and inform relevant stakeholders.
Communicate with drivers, school officials, and parents about concerns or changes.
Use GPS and dispatch software to monitor bus locations and confirm adherence to routes and schedules.
Ensure transportation operations comply with relevant student transportation regulations.
Document routes, driver assignments, and incidents accurately for reporting and analysis.
Work with transportation managers to improve routing efficiency and safety procedures.