Dispatcher

Ecowaste Solutions•Springdale, AR

About The Position

The Dispatcher routes and sequences work, communicates route changes to drivers, and checks drivers in and out to help ensure a positive start and completion of their routes. The role answers incoming calls from customers and employees, greets arriving employees, and provides first-level customer service and administrative support, including assistance with special projects and other tasks as needed. The Dispatcher works collaboratively with team members and communicates with them in person and by phone to support accurate information and superior customer service. The schedule is Monday through Friday, with additional hours potentially needed. Ecowaste Solutions offers weekly pay, a competitive base salary, the opportunity to earn incentive pay, and an employee benefits package.

Requirements

High school diploma or equivalent.
Knowledge of DOT rules and regulations (mandatory).
Ability to balance multiple tasks while positively motivating, coaching, and communicating clear instructions to others.
Ability to lift, carry, and move no more than 50 pounds.

Nice To Haves

Two years of dispatch experience (preferred).

Responsibilities

Sequence routes and dispatch drivers.
Communicate route changes to drivers.
Check drivers in and out to support a positive start and completion of routes.
Answer phones and greet incoming employees.
Answer customer calls and provide first-level service.
Provide administrative support for special projects as assigned.
Perform other administrative tasks as needed.
Work with others in a team environment to ensure accurate information and superior customer service.
Communicate with team members in person and by phone.