Dispatcher

Beacon Mobility•Brentwood, NY

About The Position

WE Transport Inc. is hiring a Dispatcher to coordinate drivers, vehicles, and equipment according to schedules, customer requests, and immediate needs. The role relays information between drivers, driving assistants, supervisors, and customers; prepares schedules and work orders; facilitates communications within assigned company territories; and maintains records related to work requests, completed work, charges, expenses, and inventory. Other duties may be assigned. We Transport / Towne Bus is a Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut. The company provides special needs transportation, including services for wheelchair-bound individuals.

Requirements

  • One year of transportation experience.
  • High school diploma.

Responsibilities

  • Schedule and dispatch drivers, vehicles, or equipment to appropriate locations according to predetermined schedules, customer requests, or immediate needs.
  • Relay information, such as work orders and other messages, to and from drivers and driving assistants.
  • Contact employees by telephone, two-way radio, or text message.
  • Speak with supervisors or customers to resolve problems and service or equipment requests.
  • Prepare daily work, including schedules.
  • Prepare work orders for crews or receive work orders from work crews.
  • Facilitate communications within assigned company territories.
  • Keep and organize work requests, customer requests, completed work requests, charges, expenses, inventory records, and other information.
  • Perform other duties as assigned.
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