Dispatcher

Steel Dynamics•Wurtland, KY

About The Position

The Dispatcher is responsible for dispatching and scheduling freight and receiving incoming shipments. The role coordinates outbound truck and rail shipments, works with carriers and internal teams, and supports shipment forecasting and carrier evaluation activities.

Requirements

  • Ability to learn systems, carriers, and customer requirements.
  • Ability to recognize trends and forecast vehicle needs.
  • Ability to process multiple pieces of information quickly to reach the best possible outcome.
  • Continuous communication with all involved parties.
  • Strong problem-solving, prioritization, and organizational abilities.
  • Strong computer knowledge and computer application abilities.
  • Customer service skills.

Nice To Haves

  • Previous customer service experience.
  • Previous dispatch experience.

Responsibilities

  • Build, schedule, and dispatch outbound truck freight using approved and collect freight carriers.
  • Build and dispatch outbound rail freight and coordinate its scheduling.
  • Use multiple computer programs involved directly and indirectly with truck and rail shipments.
  • Communicate with carriers, sales, dispatch team members, transportation, production departments, I.T., and customers.
  • Engage with railroad representatives as necessary.
  • Assist with calculating the month-end shipment forecast and support additional dispatch functions.
  • Assist with prospective carrier evaluations and solicit new carriers.
  • Perform all other duties as assigned.

Benefits

  • Medical, dental, vision, and prescription insurance
  • Flexible spending accounts
  • Health savings accounts
  • Well-being program
  • Life and AD&D coverage
  • Profit sharing and retirement savings
  • Stock benefits
  • Educational assistance
  • Dependent child scholarships
  • Paid vacations and holidays
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