Dispatcher
About The Position
If you are looking for a dispatching position where you can get coaching and training for a job that’s in demand, we are looking for you! Sunday's are a requirement. Apply today to join the team at Mr. Rooter Plumbing. We are looking for the best people to join our team. You may have never thought about being a dispatcher as a career, but it’s a job that pays extremely well! Plumbing is a very important service work that’s always needed, even in times of economic uncertainty. As a dispatch professional, you’ll be doing something that matters! At Mr. Rooter Plumbing, you don’t need prior dispatching experience or a college degree to join our team. (But if you have some, that’s a plus!) We’ll teach you everything you need to know to get started in a career in this industry. Within a short period of time, you will be a trained dispatch professional in the service industry. Plus, you’ll be on a career path for more advanced leadership skills and credentials that will give you future job security and an opportunity to grow your income. That’s why this is the best dispatching job on the planet!
Requirements
- You like interacting with people. You’ll be the backbone of our company and will communicate with service professionals and management daily, solving problems and saving the day. Plus, you’ll be part of the team here at Mr. Rooter Plumbing.
- You like working in a collaborative environment. After your initial training, you’ll be in you’ll work with management and customer service professionals delivering a first-class customer experience to homeowners.
- You are patient and persistent. You like figuring things out and don’t get frustrated easily. You’re willing to take the time to explain things and help people and see something through.
- You like working with technology. You’ll need to be comfortable using a variety of different digital technology and software applications. We’ll teach you the best way to use every system required to perform the work.
- You aren’t afraid of a challenge. You’ll apply creative solutions to complex problems that enables the franchise to achieve strategic initiatives and financial goals.
- You like working with a team. You will be key in maintaining a sound, positive work environment that fosters a culture of excellence and teamwork.
- You appreciate a great coach. At Mr. Rooter Plumbing, we give our employees the training and coaching they need every day. We’ll show you multiple ways and different options for opportunities to grow your career in the home service industry.
- Sunday's are a requirement.
Nice To Haves
- prior dispatching experience
- a college degree
Responsibilities
- Communicating with the Managers and Service Professionals – You’ll interact daily with management and service professionals to synchronize activities to ensure the right tools and the right technician, are sent to the homeowner at the right time to solve their plumbing needs.
- You are highly adaptable to a dynamic environment – You can adjust easily to changes in priorities and demands of the homeowner as well as management while maintaining focus on the goals of the franchise owner.
- Following Our Mr. Rooter Plumbing Process – You’ll follow our proven process, from communicating with the customer to processing payments.
Benefits
- Paid Training
- Computer and Software
- 401(k)
- 401(k) matching
- Health benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
