Dispatcher

Rinker Materials•Winter Haven, FL

About The Position

As a Dispatcher, you will use dispatching systems to maximize production, delivery efficiency, and service. You will communicate professionally and clearly with drivers, production supervisors, and clients, and receive, record, and dispatch orders to approved customers. The role arranges schedules and dispatches workers, crews, equipment, or service vehicles for installations, service, emergency repairs, and the conveyance of materials, freight, or passengers. It also involves relaying work orders and information, transmitting assignments by radio or telephone, coordinating necessary repairs, addressing customer or management questions, and compiling work progress statistics and daily reports.

Requirements

  • 2–4 years of experience in a fast-paced, multitasking environment.
  • Excellent verbal and written communication skills.
  • Ability to work well under pressure.
  • Experience in shipping and truck loading.
  • Strong data-entry and computer skills.
  • Knowledge of DOT regulations.

Responsibilities

  • Arrange schedules and dispatch workers, work crews, equipment, or service vehicles to appropriate locations for installations, service, emergency repairs, or conveyance of materials, freight, or passengers.
  • Receive telephone and written work orders and relay work orders, requests, messages, and information to appropriate personnel or departments.
  • Transmit assignments using radio or telephone.
  • Arrange necessary repairs to restore service and schedule work.
  • Communicate with customers or management to address problems or questions regarding service or equipment requests.
  • Compile statistics and daily reports on work progress.
  • Receive, record, and dispatch orders to approved customers.
  • Communicate with drivers, production supervisors, and clients to support service, production, and delivery efficiency.

Benefits

  • Competitive pay
  • 401(k) match
  • Paid vacation
  • Paid holidays
  • Employee discounts
  • Growth and learning opportunities
  • Collaborative work environment
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