Dispatcher

Ecowaste Solutions•Terrell, TX

About The Position

The Dispatcher coordinates route sequencing and dispatching, communicates route changes with drivers, and checks drivers in and out to support a positive start and successful route completion. The role answers incoming calls, greets employees, and provides first-level service to customers. It also provides administrative support for special projects and other tasks as needed, collaborating with team members to ensure accurate information and superior customer service. The position communicates with team members in person and by phone. The schedule is Monday through Friday, with additional hours potentially needed. Ecowaste Solutions offers a competitive base salary, the opportunity to earn incentive pay, and an employee benefits package. Applicants are asked to submit an Indeed resume and salary history. Only applicants meeting minimum qualifications will be considered, and only candidates selected for an interview will be contacted. All qualified applicants receive consideration without regard to protected characteristics.

Requirements

  • High school diploma or equivalent.
  • Knowledge of DOT rules and regulations (mandatory).
  • Ability to balance multiple tasks while positively motivating, coaching, and communicating clear instructions to others.
  • Ability to lift, carry, and move no more than 50 pounds.

Nice To Haves

  • Two years of dispatch experience (preferred).

Responsibilities

  • Sequence routes and dispatch drivers.
  • Communicate route changes to drivers.
  • Check drivers in and out to support a positive start and completed routes.
  • Answer phones and greet incoming employees.
  • Answer customer calls and provide first-level service.
  • Provide administrative support for assigned special projects.
  • Complete other administrative tasks as needed.
  • Work with others in a team environment to ensure accurate information and superior customer service.
  • Communicate with team members in person and by phone.

Benefits

  • Weekly pay.
  • Multiple health plans, with 50% of employee and dependent plans paid by the company.
  • Dental coverage.
  • Vision coverage.
  • Company-paid $25,000 life insurance.
  • 100% company-paid short-term disability insurance.
  • Retirement plan with company match up to 5%.
  • Safety and retention incentives.
  • Paid time off.
  • Employee discounts through LifeMart.
  • Opportunity to earn incentive pay.
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