DISPATCHER

ACME Truck Line Inc • Beaumont, TX

3h

About The Position

The Dispatcher is responsible for answering phones, monitoring and responding to emails, keeping the dispatch/load board updated, pricing shipments, and obtaining all necessary information to dispatch trucks. This role involves dispatching trucks, maintaining control of shipments until delivery, reporting incidents, securing permits, ensuring accurate customer information, reporting customer complaints, and coordinating with other dispatchers.

Requirements

• High-level organizational skills with an accurate attention to detail
• The ability to work without direction
• The ability to follow and develop processes
• Affability and punctuality
• Problem- solving skills
• Must possess strong computer skills

Responsibilities

• Answer the phone
• Continuously monitor emails and respond in a timely manner
• Keep the dispatch/load board up to date
• Price Shipments
• Obtain all information necessary to dispatch the proper truck(s) to the correct pickup and delivery points, as well as all information necessary for the proper rating and invoicing of the shipment.
• Dispatch trucks and maintain control of each shipment until it reaches its destination
• Immediately report any incident or accident to Terminal Manager
• Secure all permits
• Be responsible for correct address and phone number of each customer
• Report customer complaints or lost business to Terminal Manager
• Coordinate all activity with the next dispatcher shift each evening and each morning.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed