Dispatcher

Parts Authority•Davenport, IA

10d

About The Position

Parts Authority is seeking a dispatcher for a high-energy, fast-paced work environment. The dispatcher schedules drivers’ routes and helps ensure deliveries are accurate and on time. The role involves tracking orders, coordinating delivery runs with drivers and Parts Pullers, updating customers on order status, and supporting drivers with route or job-related difficulties. Candidates should be career-minded and able to work flexibly across various shifts.

Requirements

Accurately follow written and verbal directions.
Maintain individual productivity and quality standards according to department requirements.
Stay focused and on task in a fast-paced environment.
Demonstrate attention to detail, strong communication skills, and time management skills.
Work well under pressure and with other staff members and supervisors.
Have open availability and be flexible to work various shifts and overtime.
Hold a current, valid driver’s license.
Meet company insurance requirements; drivers must be at least 21 years old.
Be familiar with warehouse safety measures and maintain and promote workplace safety.
Be able to secure and transfer cash or other assets.

Nice To Haves

1–2 years of warehouse experience preferred.

Responsibilities

Schedule drivers’ routes and help ensure accurate, on-time deliveries.
Use the dispatch program to track orders from other stores and set up and distribute runs to drivers.
Ensure drivers count collected money and record delivery times on bills.
Work with Parts Pullers to ensure deliveries go out correctly.
Communicate routes to drivers and help ensure they know the correct route.
Contact customers by phone to update them on the status of their orders.
Assist drivers who have difficulty with routes or other aspects of the job.
Perform other duties as assigned.