Dispatcher
About The Position
Answers emergency and non-emergency telephone calls, dispatches information received via two-way radio, enters information into the Computer-Aided Dispatch (C.A.D.) system, and monitors prisoner activity. The Dispatcher supports police operations by maintaining communications with Patrol Officers, dispatching emergency vehicles, sharing information with the public, and managing communications during emergencies. The role requires following all orders regarding the rules and regulations of the Division of Communications and successfully completing required training in all phases of dispatching job requirements.
Requirements
- Must be at least 18 years of age.
- High school diploma required.
- Understanding of police operations and procedures.
- Ability to deal courteously and calmly with the public during emergency situations.
- Effective communication, handwriting, and computer skills.
- Ability to learn basic two-way radio operation and computer operations.
- Must successfully complete required training in all phases of dispatching job requirements.
Responsibilities
- Screens and forwards phone calls.
- Answers radio and maintains constant contact with Patrol Officers.
- Dispatches emergency vehicles.
- Gives general information and directions to the public.
- Makes and routes computer inquiries, entries, modifications, and cancelations.
- Makes notifications relevant to police tasks at hand.
- In emergency situations, exercises complete control of communications airways for the safety of all persons concerned.
- Provides severe weather warnings.
- Monitors prisoner welfare via video surveillance.
- Functions and carries out all orders regarding the rules and regulations of the Division of Communications.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
