Dispatcher
About The Position
Porter Pipe & Supply is hiring a Dispatcher for its headquarters in Indianapolis, Indiana. The Dispatcher joins the Dispatch Team and helps maintain the company’s customer service standards by coordinating timely and efficient deliveries. The role requires transportation logistics experience, familiarity with dispatching software, and customer service skills. The schedule is 10 a.m. to 7 p.m., Monday through Friday. The position supports a workplace culture centered on teamwork, respect, integrity, and opportunity. Porter Pipe & Supply describes its mission as providing service with honesty and integrity, and notes that it is Certified™ by Great Place to Work®. The company offers opportunities for learning and development, a competitive salary and benefits package, and career advancement opportunities.
Requirements
- High school diploma or GED required.
- 3–5 years of previous transportation logistics experience required.
- Experience with dispatching software and logistics management.
- Strong problem-solving skills and the ability to handle high-pressure situations effectively.
- Strong organizational skills and exceptional attention to detail.
- Ability to build rapport with internal and external customers.
- Positive attitude and ability to work independently and as part of a team.
- Ability to prioritize multiple responsibilities and manage time effectively.
- Proficiency with computers and dispatching software.
- Strong English communication skills to relay messages and coordinate deliveries effectively.
Nice To Haves
- Associate degree in logistics preferred.
Responsibilities
- Schedule and dispatch drivers to appropriate locations according to customer requests and specifications.
- Troubleshoot and reroute drivers as necessary to maintain on-time deliveries and customer service.
- Relay messages and vital information between drivers, customers, and other Porter Pipe & Supply personnel.
- Communicate with customers and drivers to address questions, conflicts, and requests.
- Prepare daily work and run schedules for drivers.
- Monitor truck and personnel locations to coordinate service and schedules efficiently.
- Determine vehicle and personnel requirements based on work orders and customer needs.
- Perform other duties as assigned.
Benefits
- Competitive salary and benefits package.
- Opportunities for learning and development.
- Opportunities for career advancement.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
