Dispatcher

Copart • Magna, UT

4d • $21 - $24

About The Position

Copart, Inc. is a technology leader and global online vehicle auction platform with more than 200 facilities worldwide, connecting vehicle sellers with over 750,000 buyers in more than 190 countries. The Dispatcher is responsible for the timely and accurate dispatch of sub-haulers for vehicle pickup and delivery while providing excellent customer service. The role also involves vendor coordination, document and payment processing, communication with sellers and pickup locations, and compliance with safety regulations.

Requirements

• Two years of dispatch experience.
• One year of customer service experience.
• Excellent customer service skills and attitude.
• Excellent verbal and written communication skills.
• Excellent organizational skills.
• Excellent time-management skills.
• Typing speed of 45 words per minute.
• Basic ten-key proficiency.
• Basic math skills.
• Computer proficiency, including MS Suite experience.
• Ability to operate office equipment.
• Ability to multitask.
• Ability to work in a fast-paced, diverse environment.
• Strong attention to detail.
• Knowledge of the geographical area and ability to read maps.
• Ability to work with minimal supervision.

Nice To Haves

• High school diploma or GED preferred.
• Bilingual skills are a plus.

Responsibilities

• Make outbound calls to pickup locations and sellers.
• Dispatch sub-haulers for vehicle pickup and delivery within company timelines.
• Confirm that sub-haulers meet company requirements before dispatching them.
• Solicit business.
• Use cost-effective vendors to meet company budget objectives.
• Educate sub-haulers on company policies and procedures.
• Maintain and archive documents.
• Answer phone calls.
• Collect payments on member deliveries.
• Comply with safety requirements and enforce regulations.
• Print checks and reports as needed.
• Monitor incoming documents on the fax machine.
• Manage vendor relationships.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Employee Stock Purchase Plan (ESPP).
• Employee Assistance Program at no cost to the employee.
• Vacation and sick pay.
• Paid company holidays.
• Life and AD&D insurance.
• Discounts.
• Other employee benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED