Dispatcher

EASTERN WAREHOUSE DISTRIBUTORS LLC•Manheim Township, PA
•Onsite

About The Position

The Dispatcher is responsible for on-time customer deliveries and outgoing order accuracy. The role also performs general warehouse duties, including housekeeping, product rearrangement, stocking, order pulling, and other duties assigned by management. The position has no supervisory responsibility.

Requirements

  • Good communication skills and the ability to give clear instructions.
  • Ability to read a map and general knowledge of the delivery area.
  • Operational knowledge of company scanning and dispatch equipment.
  • Ability to work in a fast-paced, dynamic environment with a sense of urgency.
  • Ability to multitask and shift priorities as needed.
  • Ability to handle difficult situations professionally and in a non-confrontational manner.
  • Ability to troubleshoot and solve problems.
  • Ability to work as part of a team and self-motivate.
  • Ability to work a flexible schedule, including Saturdays.
  • Ability to perform warehouse work involving walking and standing for 6–10 hours per day, periodically lifting 5–50 pounds, loading and unloading vehicles, and climbing steps.
  • Vision and hearing adequate for working safely in a warehouse environment.
  • Must wear company-issued back brace safety equipment at all times.
  • Ability to be certified in warehouse equipment usage, including lift trucks and hand trucks.

Responsibilities

  • Manage customer deliveries to support the goal of Consistent Delivery Times (CDT).
  • Group delivery routes properly in compliance with zone dispatch mapping.
  • Receive and stock material and pick warehouse inventory using electronic scanning equipment.
  • Perform general warehouse duties, including housekeeping, product rearrangement, stocking, and order pulling.
  • Follow company employment, safety, and substance abuse prevention policies.
  • Demonstrate the company’s core values of commitment, open communication, respect, and excellent service.
  • Perform other related duties as needed to meet organizational needs.
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