Dispatcher

The Parking Spot•Austin, TX

About The Position

The Dispatcher supports daily parking-facility operations by coordinating shuttle dispatch between the facility and airport. The role helps ensure timely shuttle service, adequate coverage, and achievement of service targets. Dispatchers also greet and assist guests, communicate with team members, maintain a clean work area, and may cross-train for other frontline positions as directed by management. The position is full-time, scheduled from 2 p.m. to 10 p.m., and pays $13 per hour with regular bonus opportunities.

Requirements

  • High school education or equivalent.
  • Good interpersonal skills and teamwork abilities.
  • Basic math and computer skills.
  • Ability to multitask.
  • Ability to communicate clearly verbally in English for safety purposes.

Nice To Haves

  • Previous dispatch, cashier, and/or customer service experience.

Responsibilities

  • Greet each customer in a friendly and professional manner.
  • Dispatch shuttles and maintain ample coverage at the parking facility and airport.
  • Ensure targets are met through proper movement of shuttles.
  • Maintain a neat and clean work area.
  • Cooperate and communicate effectively with team members to support service and efficient operations.
  • May cross-train for other frontline positions as directed by management.
  • Provide guests with accurate information about the parking facility and airport terminals.
  • Perform additional duties as reasonably requested by management.

Benefits

  • Employee ownership program with the opportunity for a direct financial stake in the company’s success.
  • Weekly paychecks.
  • Regular bonus opportunities for eligible employees.
  • Consistent schedules.
  • Medical, vision, dental, and 401(k) plan benefits for eligible employees.
  • Paid time off, vacation pay, and paid holidays for eligible employees.
  • Training and professional development opportunities.
  • Conditional offers immediately after interviews for standout candidates.
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